Certified Salesforce. Com Consultant with around 9 years of extensive and progressive IT experience in various stages of Software Development Life Cycle (SDLC), ability to independently perform Analysis, Requirement gathering, Architecture Design, Administration, Development, Testing, Classic to Lightning Migration, Deployment and Maintenance of Enterprise Level Applications including Techno-Functional experience in Salesforce.com.• Experience in information technology with experience in all the phases of SDLC (Analysis, Design, Development, Administration, Testing, Implementation and Support) in various software Applications using Salesforce (CRM) and Mainframe.• Experience with Salesforce.com CRM technology as an admin and developer. Worked in various project environments like Customer Portal, Logistics, E-commerce website, Finance, Banking.• Hands on experience on SalesForce.com developer toolkit (force.com IDE), Triggers, Visual Force Pages, data migration and working knowledge of Apex classes, Controllers, SOQL & SOSL.• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.• Experienced in admin modifications like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow. • Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact and Opportunity, Products.• Good experience in SFDC related technologies such as Apex, Visualforce, Apex triggers.• Experience in developing Client-specific solutions on force.com platform using Apex Classes and Triggers, Web service API, Force.com IDE, Validation rules, SOQL and SOSL. • Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Workflows.• Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in Salesforce. • Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes, and recommended solutions to improve their processes using SFDC. • Good experience on creating Object/Tab/Field, Formula, Record Types, Folder Management, Activity Management, Queues, Groups, and Analytical Snapshots.
