Henry Lachica Jr., Ece, Msc Email & Phone Number

Calabarzon, Philippines

Taguig, National Capital Region, Philippines

Taguig, National Capital Region, Philippines

• Head and lead a team of Solution Designers within the Wealth Management domain, overseeing two individuals, each managing two distinct products.
• Spearheaded the Hypercare process for all GCash Products, ensuring seamless alignment of enablement teams and meticulous handling of requirements to prevent deployment oversights.
• Introduced and implemented BPMN 2.0 for the Solutions Designer Team, fostering process standardization and enhancing efficiency in creating project-specific process flows.
• Standardized the Product Design Review for Solutions Designers to collaborate and continuous improvement in user experience, while identifying and addressing any potential oversights.

BGC, Philippines

• Brainstormed, collaborated, and implemented projects through the Agile Methodology.
• Lead the design with projects from GGives, GLoans, and Data Partnerships.
• Executed the design and launch of GGives to QR Pay and Barcode, effectively expanding user engagement and streamlining payment processes.
• Initiated the design and launch of auto debit arrangements for GGives and GLoans, resulting in heightened collections efficiency and a reduction in non-payment instances.
• Championed the design, implementation, and successful launch of GStocks PH, empowering users to invest in Philippine stocks seamlessly through the GCash app.
• Collaborated with ABCapital and PSE to orchestrate the successful launch of GStocks PH, enriching the app's financial offerings.

BGC, Philippines

• Orchestrated, collaborated, and spearheaded diverse projects across GCash domains, including Offline Cash-In, Offline Cash-Out, Enterprise Solutions, GCash Mastercard, GCash American Express, VISA Issuance, GCash Pera.
• Collaborated cross-functionally with developers, UX/UI specialists, Customer Support, Finance, Marketing, Account Managers, and C-Level Executives to align projects with company objectives. Ensured seamless.
• Conceptualized user-centric product features, conducting proactive communication and meetings to address project requirements comprehensively.
• Led a project that significantly reduced funding costs and fraudulent transactions for GCash Offline Cash-In, demonstrating problem-solving and strategic thinking.
• Assumed the role of Project Lead for GCash Cards PCI-DSS Compliance, orchestrating business scoping, product design, and effective communication with various stakeholders to meet compliance standards.
• Collaborated on a migration project, orchestrating the seamless transition of the Cash-Out service to another system, showcasing adaptability and technical acumen.

Philippines

• Managed sales accounts and cultivated strong customer relationships.
• Conducted client meetings to identify challenges and requirements, ensuring the selection of the most suitable product for their company.
• Coordinated effectively with internal and external teams on all service-related matters, providing timely communication on the progress of key initiatives.
• Contributed to product development by incorporating client inputs, facilitating improved product evolution.
• Shared actual client user stories with the team, enhancing understanding of product and process expectations.

Philippines

• Managed sales accounts and cultivated strong customer relationships.
• Conducted client meetings to identify challenges and requirements, ensuring the selection of the most suitable product for their company.
• Coordinated effectively with internal and external teams on all service-related matters, providing timely communication on the progress of key initiatives.
• Contributed to product development by incorporating client inputs, facilitating improved product evolution.
• Shared actual client user stories with the team, enhancing understanding of product and process expectations.

Cambridge, USA

Formulated a strategy for an education company to increase revenue and certificate holders by at least ten times through the IXL Innovation Olympics program (Fall Challenge 2018). Our group won 1st place in this competition and our solution was chosen by the company itself.

Formulated a strategy to increase facilitated export value by at least ten times in 10 years ($30B by 2028) through the IXL Innovation Olympics program (Spring Challenge 2018).

Bonifacio Global City, Philippines

-Responsible for the extraction of data from Radio Frequency (RF) and Facilities Domain, and encoding the same into a database format using excel.-Applies correction on the technical site survey report (TSSR) with reference to known errors as highlighted by the TSSR Reviewers. -Evaluation of Technical Site Survey Report (RF)-Verification of LTE Solutions.

Masters Of Science In Innovation And Business, Innovation And Business

The Master of Science in Innovation and Business is a 10-month, full-time graduate degree program that gives young professionals in the.

Bachelor Of Science (B.S.), Electrical, Electronics And Communications Engineering

Activities and Societies: Electronics and Communications Engineering Society Institute of Electronics Engineers of the Philippines

Student, General Academics

Activities and Societies: Computer Club