Responsible for designing, developing, and providing training and staff development programs for AMSURG CorporationConsult for other departments to help them apply learning theory and organizational design to their client facing training toolsCreate training programs in the area of leadership and management development, change management, soft skills, and employee engagementDevelop and implement strategic training and development program aligned with corporate goals and initiativesProvide consultative services to teams for professional development and organizational management services including team building, career development, and leadership developmentPromote, administer (including scheduling, evaluations etc.), and deliver quality new-hire training for personnel in the corporate and billing officesManage the Corporate Library including library instruction, acquisitions, cataloging, and collection developmentFacilitate and administer the quarterly charitable giving activities for the corporate locationAs part of the Corporate Strategic Initiatives in 2018: Developed innovation readiness throughout the organization by raising cultural awareness, individualized team readiness assessments, simulations, trend training, strategy planning, and facilitation of process change rollouts Created a quality education program for the 260 plus Ambulatory Surgery Centers that focused on empowering patient-centered care. The training program is unique in that it focuses on on-site team leadership, asynchronous, low-tech options that teach empathy, quality, empowerment, integrity, team building, and team careLaunched a resilience-building initiative throughout AMSURG and our partners that focuses on building support networks and developing the seven domains of resilience through mentored study

Work as a part of a team of consultants to coordinate planning and development of public library services, including coordination and delivery of the annual Summer Reading Program, development of policies and procedures for public libraries, social media and technology best practices for the state of Tennessee.Responsible for holding state wide summer reading training, ordering materials and distributing supplies and creating a Libguide for summer reading. This year we held two day-long trainings for over 320 librarians. We had more attendees at this training than the annual Tennessee Library Association conference. Transformed the state library continuing education program. We are now creating a state wide competency based training program for all library staff with assessment, training, and measurement protocols. This training plan will be on a five year cycle and will work with local libraries to ensure that all library staff has the skills to do their job. Launched Versal an online course creation tool. This ability is a first for the state and will allow us to expand the depth of course content for our libraries. Create, facilitate and evaluate state wide assessment including surveys, focus groups and outcome tracking for summer reading. Oversee the Public Library Management Program, a 3 year certification and training program for library directors who do not have their MLS. The highlight of the program is a week-long intensive retreat called the Public Library Management Institute. I am responsible for developing curriculum, securing speakers, managing the week-long event, and communicating with participants. Created a secondary leadership school for assistant library directors who want to become library directors called the Emerging Leaders Academy. It is a four day program that ends in certification and is open to all assistant library directors across the state.

Member of Library Mobile App Faculty and Staff Review Team Create standards for mobile technologies that can be applied by all librariesAssess and rank mobile apps for library and education useDevelop assessment and education guides for librarians across the state to better understand mobile technology issuesWork with TBR e-learning mobile library committee to make the library a go-to location for information on not just books, e-resources and website but also apps and mobile technologies

Identify and promote the use of emerging and mobile technologiesCreated standards for mobile technologies that can be applied by all departmentsDefine, plan and implement new research commons and information commons in support of student learning including:• Learning commons space for 200 at the back of the first floor• Collaborative study space for 150• Individual computing space for 50• Reworking of the quiet zones on the third and fourth floor • New signage• New procedures and policies• Opening of the practice presentation rooms• Training of staff and student workers for these areas• Purchase of technology equipment for each areaManage the Digital Media Studio, a unique facility that enables the exploration of rich digital media for learning experiences, collaboration and creative expression inside Walker Library• Supervise students, including hiring, evaluation and training• Create structure and outline of work flow• Update software and hardware, recommend new software and equipment • Work with vendors to install and maintain equipment in training rooms, study room and the studio• Outreach to campus groups and visitors as needed• Created the complete marketing and branding identity with social media implementationSupport general and specialized reference service in person, via email, in embedded classrooms via D2L and through reference IM and text. Created and piloted out of library service, dorm room and Greek house calls, and integrated virtual chat into campus housing and select classrooms.