Hasan Al-Latayfeh Email & Phone Number

Kuwait City, Al Asimah Governate, Kw

Kuwait

- Lead and manage a sales team, fostering collaboration and meeting sales targets.- Develop and implement the setup for express delivery services, focusing on domestic and international markets.- Monitor daily and weekly performance metrics and sales approaches for the team, ensuring continuous improvement and lead generation.- Drive customer acquisition and retention strategies through effective sales techniques and relationship management.- Coordinate with the development team and IT Team to implement a cloud-based system that optimizes daily operations and improves workflow.- Provide training, guidance, and support to the sales team to ensure the achievement of KPIs.Collaborate with other departments to ensure smooth logistics operations and maintain high service standards.

Kuwait

- Manage express inbound and domestic, warehouse operations and ensure compliance with serviceexpectations and quality standards.- Lead ground operations with operations supervisors to monitor and work toward proper processflow setup with ground courier’s utilization and achieving the station KPI.- Oversee and direct operations daily administrative processes and procedures.- Lead operations team and ensure proper workforce communication and understanding ofoperational updates, duties and daily goals.- Monitor the operations teams’ productivity and provide constructive feedback and coaching andobserve operations team grooming habits, appearance to serve the company image.- Analyze and maintain operational data to assess performance and implement improvements.- Administer the development of company safety strategies and programs.- Prepare direct reports KPIs, review the KPIs of all operations teams, and manage department annualperformance reviews accordingly.- Maintain effective communication with internal and external parties.- Perform other duties and provide reports as requested by the direct manager.- Implemented process improvement strategies to reduce costs and improve efficiency.- Create reports to track performance metrics against established targets.- Provided employees with guidance in handling difficult problems or in resolving escalatedcomplaints or disputes.- Developed a talented team, participating in hiring, coaching, and performance managementprocesses.- Created and enforced policies and procedures to support compliance.- Manage the operations of a large team, overseeing daily activities and long-term projects.- Utilized problem-solving skills to anticipate potential risks or obstacles within the organization.- Oversaw maintenance of facilities, equipment, vehicles and machinery used operations.- Provided leadership in creating innovative methods for streamlining business processes.

Kuwait

- Innovative and performance-driven entrepreneur with passion for technology and business-Managing all aspects of garage business including; Insurance companies relations, Quality assurance, Customer satisfaction… etc.- Follow-up with the Insurance companies for the dues and work relations- Getting to job done in timely and cost effective manne- Managing employees and daily processes

Kuwait

• Team member of the Global Certificate Center, the aim of the team is to Reviewing and checking all the Certificates of Conformity issued from the IMEA offices, maintain the high level of quality to the Certificates and avoid any missing or faults in the Certificates, so to reach to the lowest number of errors in the region Certificates of Conformity.

Kuwait

• Technical review/approval of applications for issuance of Certificate of Conformity for the goods intends to export for Kingdom of Saudi Arabia, Iraq and Kurdistan, review and approve for the inspection.• Stay up-to-date with new regulations issued from Saudi Standards Metrology and Quality Org. (SASO), Iraqi Central Org. for Standardization and Quality Control (COSQC), Kurdistan Standardization and Quality Control Administration (KSQCA) and Egypt General Organization for Import and Export Control (GOIEC) and maintains the awareness of the clients for any new regulations and standards. • Technical review/approval of re-certification documentation including planning forms and reports.• Dealing with technical enquiries from inspector(s)/clients and respond to technical queries related to the Certification Process.• Invoicing the closed cases by SAP and forward it to the Finance department

Kuwait

Supervisor on two sections in the ceramic plant (Kilns-Sorting) with responsibility on about 50 employees, day and night shifts, have a full responsibility on the machines and its spare parts and the orders of its spare parts, and the quality of the product itself.

Provide suggestions to improve the sequence of delivery the shipments and make the process easier and faster.

Bachelor'S Degree, Industrial Engineering

Course, Pmp

Scientific, Scintific