Heather Davidson Email and Phone Number
I help people and teams to solve complex problems to deliver a successful outcome | Agile Coach | Scrum Master | Project Management | Quality Assurance at
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MediaRadar, Inc.
Heather Davidson's Location
Greater Philadelphia, United States, United States
Heather Davidson's Contact Details
Heather Davidson work email
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Heather Davidson personal email
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Heather Davidson phone numbers
About Heather Davidson
With over 15 years of experience in technology program management, I am a passionate and collaborative leader who drives agile transformation and innovation for media intelligence solutions. As the Manager of Project Management and Agile Coach at MediaRadar, I am responsible for the execution and rollout of Scrum and Kanban frameworks across multiple teams within the technology department, ensuring timely and quality delivery of cross-media insights for our clients.Previously, I led two global teams of quality assurance testers at Vivvix, where I developed and improved the QA processes and best practices for our engineering teams. I also served as the Program Manager and Lead Scrum Master for the Advertising Insights web applications at Kantar, overseeing four Scrum teams and delivering critical technology programs and projects in the advertising intelligence sector. My core competencies include agile project management, Scrum and Kanban framework, process management, Agile best practices, quality assurance testing, offshore team management, and communication. I am a certified Scrum Master and have a technical certificate in client/server development from Pennsylvania State University.
Heather Davidson's Current Company Details
Mediaradar, Inc.
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I help people and teams to solve complex problems to deliver a successful outcome | Agile Coach | Scrum Master | Project Management | Quality Assurance
Heather Davidson Work Experience Details
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Senior Manager, Agile Coach And Scrum MasterMediaradar, Inc. Dec 2023 - PresentNew York, Ny, UsMediaRadar’s award-winning ad intelligence solutions deliver timely cross-media insights that are highly targeted to the needs of media sellers, agencies or brands. Their extensive database covers over 4mm+ brands across TV, print, and digital platforms including emerging formats like YouTube, podcasting, OTT, and Facebook. Media selling teams rely on Media Radar to prospect for new business, create compelling pitches and connect with the right buyers. Agencies and brands use MediaRadar to create the best media mix, monitor competition and uncover new advertising opportunities.- Responsible for the execution and rollout of Scrum and Kanban agile methodologies across multiple teams within our Product and IT/Development organizations.- Coaching and mentoring Scrum teams and Product Owners on Agile best practices and industry standards.- Facilitating Scrum rituals such as, Daily Scrum call, Sprint Planning and Retrospectives.- Removing impediments to the development team's progress. - Leading training and communication to Development and Product team members on agile best practices.- Provide assistance to Scrum teams in navigating agile tools and software such as, JIRA Software and Confluence, creating and publishing dashboards and metrics using Structure.
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Global Technology Manager, Quality AssuranceVivvix Aug 2022 - Dec 2023New York, Ny, UsVivvix is dedicated to eliminating guesswork and blind spots within advertising intelligence. Formed in 2023 by unifying the advertising intelligence businesses of Kantar and Numerator, we offer the most comprehensive footprint available, including the largest creative library and estimates of advertising market shares across all media types.- Responsible for the leadership of two global teams, comprised of 18 quality assurance testers, to direct and guide the quality delivered to global advertising intelligence business applications.- Responsible for the development, management and continuous process improvement of the quality assurance processes and best practices for our Engineering Teams at Vivvix. - Developed a quality-focused and positive culture aimed at building strong and collaborative work relationships across the organization.- Developed efficient test plans and testing schedules across multiple global programs.- Provides ongoing ownership of QA strategy and mentorship for driving best practices in both manual, performance and automation testing.- Responsible for tracking schedules, milestones, deliverables and action items for both management and technical meetings.- Provide Senior Leadership Team(s) with timely, comprehensive and accurate reports on the status of projects requiring Quality Assurance testing.- Monitor defect metrics within the Sprints and releases per product line, identify trends and recommend test effectiveness measures and quality conclusions for root cause analysis.- Spearheading Automation Development efforts for web-based application where an automation framework does not exist. -
Global Technology Program Manager/Scrum Master, Media DivisionKantar Jul 2018 - Aug 2022London, GbKantar, the Media Division, is a global leader in media intelligence, providing the most comprehensive and accurate intelligence on media consumption, performance and value. Our clients rely on our data and services for all aspects of media measurement, monitoring and selection. - Program planning and governance; overseeing the successful delivery of critical technology programs and projects in the Advertising Intelligence sector. Leading projects with Offshore Teams, including resources located in India, Latin America, Europe and the US. - Lead Scrum Master for the Advertising Insights web application(s) for US, LATAM + France business partners; overseeing four Scrum teams of technical resources employing Agile Methodologies and Best Practices. - Organize and facilitate all aspects of Agile activities and ceremonies including daily stand-up meetings, sprint reviews, retrospectives, sprint and release planning, and product backlog refinement sessions. - Collaborate closely with our Product Lead(s) to manage the backlog and determine business priorities and direction. Assist in the effective management of user story estimation and forecasting. Work to represent the team(s) at broader business planning and coordination sessions.- Champion and facilitate adoption of agile standards, tools, and best practices to guide the team(s) to embrace agile core values, adopt and apply those principles, and implementation best practices, -
Full-Time ParentingCareer Break Jan 2011 - Jul 2018
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Senior Business Systems AnalystVanguard Jan 2007 - Jan 2011Valley Forge, Pa, UsThe Vanguard Group is an American registered investment advisor based in Malvern, Pennsylvania with over $4.5 trillion in assets under management.Assessed the needs of business financial service partners through direct, on-site support and interaction. Developed customized opportunities and solutions to support the client's business technology strategy. Effective utilized business processes, databases, and technology to provide an enterprise perspective on how devised solutions would impact existing processes, systems, employees and clients. - Led business requirements gathering processes for Corporate IT department, supporting HR Systems, Payroll and the PeopleSoft platform both individually and as a project team member.- Successfully directed multiple, concurrent projects employing Waterfall and Agile/Scrum project management methodologies. - Partnered with business clients to develop detailed project documentation, including project charters, to capture and define project scope, approach, timelines and objectives.- Facilitated information gathering sessions and authored formal scoping and requirements documentation. - Developed content and facilitated Vanguard University Business Systems Analyst Training courses to define the BSA responsibilities and best practices for employee enablement.- Recognized as a leader amongst the team and was hand-selected to guide multiple larger projects through to completion.- Member: IIBA (International Institute of Business Analysis) -
Business Technology ManagerVanguard Oct 2004 - Jan 2007Valley Forge, Pa, UsLed the Business Technology Team, with 6 direct reports and a project portfolio of $4-9M annually, in the implementation and execution of business technology projects for Vanguard's Brokerage Services Division, encompassing all new brokerage products and services. Directed a team of project leads in support of 22 business technology products through the execution of large strategic initiatives, quarterly product enhancements and production support updates. Successfully managed concurrent, deadline-driven projects for each product area, which spanned trading, fixed income, pricing, and e-commerce, among others. Spearheaded weekly staff meetings within the department, organizing and managing departmental leaders and testers in their tasks to ensure client expectations were being met.- Successfully supported over 750 staff within the Vanguard Brokerage Services division in the provision of technology, product, and vendor support services.- Led all aspects of the Business Technology Services team including career planning, staffing requirements, performance management, team building, communication and coordination.- Managed vendor relationship with Pershing BNY Mellon for Information Technology Projects; collaborated directly with Pershing BNY Mellon for Information Technology projects; collaborated directly with Pershing Relationship Manager to identify and manage the projects the team would be leading.
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Senior Process EngineerVanguard Apr 2001 - Oct 2004Valley Forge, Pa, UsLeveraged a deep understanding of quality engineering philosophies, best practices and tools at Vanguard in partnership with Senior Quality Engineering leaders. Identified high-impact ideas and best practices, and drove the development of new content. - Served as Senior Contributor to the Software Engineering and Architecture Department, developed adherence to System Development Life Cycle (SDLC) and ITIL-based processes used within Vanguard's IT Division.- Key contributor to the development, implementation and maintenance of the Waterfall and Agile software development methodologies and associated business processes. - Recognized as a lead contributor in assisting the Technology Operations subdivision to develop the ITIL foundational processes including mapping current to future state processes. - Selected as an Adjunct Vanguard University faculty member; facilitated training courses on project lifecycle, "Project Inception to Implementation and Beyond", for all IT Crew on Vanguard's SDLC and ITIL processes.
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AssociateJpmorgan Chase & Co. Jun 1998 - Apr 2001JPMorgan Chase & Company is the largest bank in the United States, and the world's sixth largest bank with total assets of $2.5 trillion under management.Developer for the Fixed Income business client, including the development and testing of system enhancements. Supported various departments in their use of numerous technology platforms, further enabling their efficiency, productivity, and output. Performed Sybase DBA functions, including writing, testing, and executing stored procedures.- Promoted to Associate within first 6 months in the company.- Developed tasks to include writing, testing, and executing code from business requirements, as a junior-level Powerbuilder developer.- Partnered with clients to perform Cognos development activities and to gather report requirements.- Supported Fixed Income line of business clients across multiple locations and time zones, including New York, London and Paris; provided off-hour support for the London Trading Desk.
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Intern/Co-OpNabisco Biscuit Company Sep 1997 - May 1998During my final year of college, I worked as an intern and then participated in the full-time co-operative program that LaSalle University had in conjunction with Nabisco. In this role, I supported the Manager of IT in desktop support issues and resolving help desk requests. -
Summer InternBooz Allen Hamilton May 1997 - Aug 1997Mclean, Va, Us
Heather Davidson Skills
Business Analysis
Agile Methodologies
Testing
Software Documentation
Project Management
Waterfall
Leadership
Software Development
Sdlc
Business Requirements
Systems Analysis
Data Analysis
Requirements Analysis
Management
Software Project Management
Requirements Gathering
Business Process Improvement
Visio
Sharepoint
Software Quality Assurance
Peoplesoft
System Testing
Project Planning
Customer Service
Product Management
Requirements Engineering
Agile Methodology
Training Development And Delivery
Trading Systems
Process Development
Process Management
Payroll Processing
Test Planning
Test Management
Manual Testing
User Acceptance Testing
Usability Testing
Test Director
Ms Project
Project Coordination
Project Delivery
Agile Testing
Agile Project Management
Customer Relations
Process Simulation
Pmp
Business Process
It Strategy
Information Technology
Vendor Management
Heather Davidson Education Details
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Saint Joseph'S University - Erivan K. Haub School Of BusinessM.B.A. -
Pennsylvania State University-Great Valley Graduate CenterClient/Server Development
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La Salle UniversityFinance
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Holy Spirit High SchoolHs Diploma
Frequently Asked Questions about Heather Davidson
What company does Heather Davidson work for?
Heather Davidson works for Mediaradar, Inc.
What is Heather Davidson's role at the current company?
Heather Davidson's current role is I help people and teams to solve complex problems to deliver a successful outcome | Agile Coach | Scrum Master | Project Management | Quality Assurance.
What is Heather Davidson's email address?
Heather Davidson's email address is hl****@****ast.net
What is Heather Davidson's direct phone number?
Heather Davidson's direct phone number is 148490*****
What schools did Heather Davidson attend?
Heather Davidson attended Saint Joseph's University - Erivan K. Haub School Of Business, Pennsylvania State University-Great Valley Graduate Center, La Salle University, Holy Spirit High School.
What are some of Heather Davidson's interests?
Heather Davidson has interest in Human Rights, Science And Technology, Children, Education.
What skills is Heather Davidson known for?
Heather Davidson has skills like Business Analysis, Agile Methodologies, Testing, Software Documentation, Project Management, Waterfall, Leadership, Software Development, Sdlc, Business Requirements, Systems Analysis, Data Analysis.
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