Head Of Quality Assurance
Current• End-to-End QA Leadership: Established efficient testing processes by estimating, planning, and coordinating testing activities for both manual and automation QA teams. Presented testing results and progress to stakeholders, enhancing transparency.• Comprehensive Documentation & Test Strategy: Led the development of Test Plans, Test Strategies, and traceability matrices, ensuring thorough documentation. Improved test planning, reducing QA execution time across all projects.• Diverse Testing Expertise: Conducted extensive testing across mobile (iOS, Android), web, and desktop platforms. Skilled in Functional, API, Localization, GUI, Ad-hoc, Cross-browser, Cross-platform, and Regression testing, using tools like Selenium WebDriver, Appium, BrowserStack, and Postman.• Automation & Efficiency Enhancements: Optimized automation coverage with a focus on critical areas, reducing manual test execution time significantly. Rationalized regression testing with a traceability matrix, decreasing execution time by 50%.• Data-Driven Analysis & KPI Tracking: Collected and analyzed key metrics, including defect rates and estimates accuracy, to measure quality outcomes. Provided data-driven insights to stakeholders to support continuous improvement.• Collaborative Communication & Stakeholder Engagement: Facilitated daily stand-ups, demos, and status meetings with business teams. Built strong cross-functional communication, actively engaging with developers, project managers, and support teams to address issues promptly.• Structured QA Process Improvements: Initiated improvements in test case creation, onboarding new team members, and managing regression maintenance. Defined test case complexity guidelines, giving stakeholders clear insights into testing scope.This role is underscored by a commitment to quality, clear communication, and proactive problem-solving, which has strengthened client trust and project delivery success across all QA-led initiatives.