Hanna Lewicki Email & Phone Number

Greenwich, CT

• Reviewed Prior Authorizations requests for medical treatments and approved based on WIN’s medical and contract guidelines
• Reviewed benefits status based on customer plans and eligibility information
• Ensured accuracy and completeness of clinical outcomes and reviewed data entered into ATS (Authorizations Tracking System) by Care Managers
• Tracked and monitor treatment and/or medication modifications
• Contacted Medical Providers, Pharmacies and Insurance Agencies to discuss, clarified and/or confirm accuracy of information received
• Handled complex coverage/benefits issues or questions and troubleshoot for Care Manages or Customers

Valhalla, NY

• Provided front line support, one-stop solutions for customers
• Resolved complex customer issues in timely fashion
• Liaison between internal departments to assist with all aspects of the order processing, billing and shipment
• Ensured orders were processed correctly by reviewing case related documents
• Built customer loyalty by placing follow-up calls for customer who reported product issues

Stamford, CT

• Provide all administrative support to a mid-size team
• Responsible for bookkeeping, customer payments processing, employee’s payroll and expanse reports
• Prepare, review job estimates and contracts in accordance with established guidelines
• Utilize sales aptitude to present customers with product and services options
• Effectively build relationship with vendors, contractors and clients

Wilton, CT

• Coordinated advertising placements in national and local newspapers, magazines and online media campaigns for some of the company largest pharmaceutical (Takeda, United Healthcare), financial (Fifth Third Bank) and.
• Managed and maintained all day to day accounts activities
• Provided support to the Account Development team on clients placement needs
• Reconciled inconsistencies that arise with the publications with regards to price or placement of the ads
• Oversaw the executions of plans with all departments
• Resolve disputes that arise from the placement and negotiate a potential Makegoods or credits with the publications

Norwalk, CT

• Ensured insertion orders are created, sent and confirmed prior to deadlines
• Worked closely with Buying and Planning Dept. to insure negotiated terms and prices are communicated to the publications
• Contacted publications to obtain page and section information for published ads

Norwalk, CT

• Managed relocation of household goods for our Fortune 500 and United Nation clients
• Sent pre-move packages containing all required documentation and counseled the transferee through every step of the move process
• Scheduled pre-move survey at the residence
• Arranged all necessary services on the actual move date (packing crews, storage facilities, freight forwarders etc.)
• Monitored destination agents, made arrangements for Customs clearance and delivery of the transferee's belongings to their new residence
• Assisted in processing and resolving any issues with transport, delivery or storage of the household goods