* Provided part-time computer consulting services to individuals, and small businesses. * Services included from hardware and software installation/troubleshooting. * Advising clients on equipment purchases. * Setup and configured home and small office Ethernet networks, with shared Internet access.

Providing operations support for applications developed by the Integrations team, from deploying new services, managing virtual environments, to maintaining and creating chef cookbooks, puppet manifests and nagios monitoring alerts. Assisting with fixing bugs in the python codebase, as well as writing new python services. Leading efforts to containerize applications developed by the Integrations team as we move to a micro services architecture. Writing helm charts to deploy services to internally hosted Kubernetes infrastructure.

DevOps and automation engineering consultant. Worked with customers on deploying and integrating tools from the Atlassian stack as an on-premise service. Led efforts to implement DR and fault-tolerant startegies for customers using Atlassian products.

Lead DevOps Engineer for the CIMA (Comcast Identity Management Architecture) team at Comcast (12/2014 to present):- Worked on migrating monolithic application stack that utilized Weblogic on physical servers to discrete applets utilizing Jetty in virtual environment.- Utilized Puppet deploy, configure and maintain applications in virtual environment. Maintained Puppet code in github for versioning.- Integrated Rundeck into Jenkins to automatically deploy snapshot builds into non-prod environments. Utilized Rundeck to deploy release builds on demand.- Integrated Dynatrace to monitor the performance of java applications, and system resource utilization.Previously roles at Comcast (9/2011 - 11/2014):System Admin/Lead Deployment & Application Support for Ad Insertion and Alternate Content team.System Admin/Deployment Support for XBO (Xfinity Back Office) team.System Admin/Application Support for STG (Social Technologies Group) team.- Scripted deployments using Capistrano (Ruby)- Built dashboard and alerts with Splunk- Worked with vendors to deploy and troubleshoot third-party applications in Comcast datacenters

Taught into courses on Microsoft Office, Web Development and Information Systems

* Responsible for installation, configuration and maintenance of the University’s call center case tracking system, Remedy HelpDesk.* System administrator for Sun servers, running Solaris 8 through Solaris 10. * Handled new hardware installation and upgrades and patch maintenance. * Performed software installs and upgrades by building from source code or using software management utilities.# Application administrator for Remedy ARS server, Remedy HelpDesk, Apache and RemedyWeb# Developed and distributed customized reports from ARS application using Crystal Reports and Crystal Enterprise.# As Remedy Developer, customized Remedy HelpDesk to according to departmental needs# Designed and built ARS applications to address specific needs: * Small scale HelpDesk application with built-in inventory tracking. * IP address management application. * Computer asset tracking with data imported from third party application.

* Responsible for a group of approximately 30 student workers. * Managed day-to-day operations of University computer labs and classrooms. * Assisted the Director of Support Services with various management tasks.

* Responsible for assignment of incoming computer support requests. * Provided third-tier level computer support on Windows, Macintosh and Unix/Linux systems.

* Single point of contact for all computer-related issues in the College. * Provided support installing, troubleshooting hardware and software, and equipment procurement. * Developed timetables for equipment purchases and upgrades. * Liaison between the College and the Office of Information Technology. * Promoted from System Lab Coordinator, Food Marketing Department (Sept. 1995 – July 1997): o Responsible for overseeing the daily operations of the Food Marketing computer lab. o Provided technical support to Food Marketing faculty and staff. o Evaluated new hardware and software for suitability in achieving Department's goals. o Utilized Internet resources and developed HTML documents related to food marketing.

* Provided pre-sales support for Apple, IBM and Dell systems. * Performed system upgrades and repairs.

* Administered Novel and AppleTalk networks. * Managed over 100 Windows and Macintosh computers distributed between two locations. * Handled ordering, maintenance troubleshooting and upgrading of computers.

* Responsible networking services in on-campus high-rise apartment buildings. * Networked students' computers, installing hardware and software as required. * Provided on-site hardware and software support. * Promoted from Senior Consultant (January 1994 to August 1994): o Provided in-depth hardware and software troubleshooting skills. o Supported DOS, Microsoft Windows and UNIX platforms. o Assisted in networking and maintenance of University computer equipment. o Developed and presented software workshops. * Initially employed as Junior Consultant (September 1993 to December 1993): o Worked in University computer labs providing basic software and hardware support.