Heather L. Email & Phone Number

Ontario, Canada

Fergus, Ontario, Canada

As a registered Kinesiologist, I am responsible to develop, implement and evaluate accessible and sustainable health promotion programs and community initiatives to address individual, family and community needs.- Supporting a continuous quality improvement culture throughout Community Care- Helping the community maintain and improve their health; ensuring that high-quality health services are accessible, and working to reduce/prevent future health risks.- Provide consultation to patients on the development of health promotion guidelines such non-smoking, nutrition, physical activity, etc.- Provide information and advisory services to the public in response to local needs- Conduct presentations, workshops and in-service education for health unit staff, staff of other agencies and community groups- Ensure support of Community Care strategies and adherence with legislation

Waterloo, Ontario, Canada

Working in the Group Life & Disability Claims department. Reviewing and analyzing Long Term Disability and Waiver of Premium claims. Making timely decisions based on contractual, medical and vocational components. Effectively and proactively managing a caseload of ongoing claims. Working in partnership with the Rehabilitation Consultants in return to work planning. Communicating effectively with members, boards, affiliates and other stakeholders using appropriate channels, and ensuring information is accurate and acquired in a timely manner.

Waterloo, On

Case manager for Short Term Disability claims; Analyze complex medical, occupational, and contractual information to assess eligibility for benefit payments, arrive at claims decisions, forecast resolutions, and develop outcome focused case management plans to assist Plan Members in returning to work.Adapt to the specific needs of clients, providing excellent customer service experiences to Plan Sponsors and Benefits Administrators, through timely, consistent, and clear communication.Establish and maintain empathetic relationships with Plan Members during regular assessment interviews, identifying and addressing medical and non-medical factors influencing their absences.

Bachelor’S Degree, Kinesiology And Exercise Science

Activities and Societies: Women's Athletic Association, Women's Varsity Basketball

Bachelor’S Degree, Education, I/S - Physical Education And English

Activities and Societies: Athletic Complex Trainer / CSR / Women's Basketball