- Carry end-to-end responsibility for the proposal management group, delivering all commercial proposals in the North American Market, a funnel of more than $6B annually.- Hire, develop, support, and enable a high-performing, highly-engaged team of proposal managers and writers in the development of compelling RFPs.- Foster a culture of inclusion, empathy, accountability, and continuous improvement within the function, leading to best-in-class employee engagement and stakeholder satisfaction. - Utilize Lean, Kata, and Six Sigma methodologies to identify data-driven process improvements, proposal best practices, and productivity savings opportunities.- Collaborate effectively with global markets to evaluate and resolve high priority needs and standardize operational work across global markets.- Identify actionable customer feedback from proposal win/loss analytics to and report market trends to cross-functional teams in order to drive marketing and sales strategies.- Work closely with subject matter experts, technical teams, and executive leadership to maintain product updates, market intelligence and regulatory standards.

- Managed a team of project managers, proactively monitoring and maintaining an accurate, high-quality, and consistent proposal development process across the organization.- Coordinated forecasting, planning, and delivery on a funnel of $500M annually.- Identified and developed marketing strategies, based on sales objectives and market characteristics.- Sponsored local chapters of national ERGs for LGBT+, Black, Latinx, and women employees. - Chaired the local “culture committee”, tasked with executing events focused on employee engagement, fun, and/or health and wellness.

- Managed a team of five proposal writers responsible for the proposal development process. - Implemented content-focused technical solutions to decrease sales cycles, including ROI calculators, reference management solutions, and mobile-ready proposal development tools.- Worked cross-functionally with department heads and executive team members to plan and develop content for campaigns, new product introductions, and sales trainings. - Managed a team in the execution of all logistics, budgeting, training materials, and onsite activities for annual National Sales Meetings (average attendance of 400).- Continued leadership over the company ERGs and expanded inclusion efforts

- Drafted responses to RFPs on behalf of HealthStream, Inc., increasing their win-rate by 300%.- Developed and maintained sales content, communications, demo scripts and process documentation for Sales Leadership, Product Management, and the Executive Team. - Co-created the company ERGs and engagement planning calendar.