Heather Maguire Email & Phone Number

Berwyn, Il, Us

Chicago, Illinois, United States

• Proactivity supports Brokers with communication to Clients and Underwriters throughout the policy period to insure timely placement of ~420+ Policies (annually). This includes: creating, issuing, and following up on all account receivables as well as dealing with varying national tax rates and financing.• Manage back up support based on current workloads for large scale billing with strict deadlines. Thus, reducing the number of errors this renewal cycle by 90%.• Retains client renewal list. Created a workflow based on the data gathered by reorganizing and updating all data previously collected.• Analyze data between ~65 Portcos renewals on an annual basis. Established a tracking workbook for billing and invoicing to streamline operations. • Produced a workflow between TF/NFP to seamlessly combine systems and policy documentation by creating templates that are utilized by both entities, including: policy renewals, policy letters, confirmations, summaries of insurance, proposals, and billing worksheets.• Created onboarding documentation for new hires and interns with detailed instructional “how to’s” for Account Management job duties and functions. • Aided HR/IT operations in getting new hires and interns set up with the proper software and appropriate access to client tracking and documentation. • Became team lead for NFP Applied Epic, by learning and becoming proficient, in a short time, to facilitate new hire training and assisted with Reps & Warranties.• Implemented the use of Indio across the team to streamline the process of renewals.

• Created a total brand identity for a tech savvy after school care program that helps young children learn the basics of web, video, and gaming

Greater Chicago Area

• Prioritized, coordinated, distributed, and ensured processing and tracking of all documents associated with a project, including project schedules, owner and subcontractor contracts and change orders, financials, insurance, and drawings.• Leveraged organizational skills to help prepare project status reports, expenses, coordinate and schedule meetings nationwide and communication plans to partners across multiple divisional groups.• Supported business development and entertainment clients in upwards of ~$77 Million in revenue with over 70+ projects.• Feasibility of client site selection based on zoning, fee information, and entitlement research in various municipalities nationwide while creating budgets for various building fees based on use.• Lead team training, organization, and procedure development as well as created training tutorials.• Supported Preconstruction and Engineering Team accounting, with tracking and management of CRM data and reports (including Salesforce).• Implementation of project management systems (including Procore), ensuring utilization as well as tested the function of Procore based on use for Preconstruction needs in order to create a workflow for all Project Managers.

Greater Chicago Area

Chicago, Illinois

• Organized and coordinated office operations and procedures, ensuring organizational effectiveness, efficiency, and safety for a smooth-functioning and growing office.• Maintained office supply inventory, filing, processing of incoming and outgoing mail, with arranging of any necessary repairs or work orders.• Managed listing documents and escrow correspondence/checks to ensure banking accuracy.• Managed and maintained the website as well as marketing items such as social media, e-blasting, and press releases.• Handled correspondence and project management with brokers and their prospective clients, assisting with preparation for business development meetings and presentations.• Served as point of contact for all IT issues – setting up new workstations, ordering and set up of work phones, and handling tickets from start to completion.

Chicago, Illinois

• Provided docketing and filing/e-filing for District courts; manage multiple attorney’s schedules; prepare various court documents, medical/discovery abstracts, and exhibits for trial preparation.• Created and submit expense reports and vendor invoices for payment.• Provided excellent communication with inside corporate representatives and exceptional customer service with clients, adjusters, vendors, doctors, and various witnesses.• Supported the work environment committee and created the Staff Legal newsletter for Chicago, Wisconsin, and Indiana.• Leveraged strong written/verbal communication skills as well as proficiency and high attention to detail with the ability to multitask and prioritize to meet deadlines for approximately 150 cases and short turnaround.

Chicago Il

• Supported the team with digital dictation, docketing, filing, scheduling both court appearances and depositions, and preparation of various court documents for review and filing, as well as trial notebooks and exhibits for multiple attorneys.• Contacted clients, adjusters, vendors, doctors, and various witnesses. Created presentations for Principal Attorney’s speeches, handout materials for seminars, managed travel arrangements, submitted expense reports and updated the quarterly newsletter with recent trial wins.• Experienced with Electronic Court Filing (Federal & State). Leveraged strong written and verbal communication skills, as well as, strong attention to detail.

• Supervised a team to meet our daily sales goals. Provided support and coaching to help reach those goals. • Managed inventory, staged the mannequins per corporate presentation, personal shopper to customers.

Created a total brand identity for investigative engineering company.

Created brand identities, posters, brochures, web banners, buttons, and web ads for Proterra clientele.

Designed direct marketing materials to help bring in money for a scholarship program at UNT.

Worked with client on packaging design, quoted projects.Maintained client records and maintained financial records for creative projects.

• Designed product brochures, display posters for fire safety, business templates for electronic letterhead, direct mail, thank you cards, donations, email blasts for fundraisers, and web ads. • Worked in a team environment to create ad campaigns and market research.• Researched printers for quotes and color specifics while remaining budget conscience.

• Produced and designed projects based on client needs.• Researched market demographics and product competitions with established clients.• Completed assigned tasks from upper level management with general administrative skills.

Bachelor Of Arts, Graphic Design

Graphic Design