Hans Malonnek

Hans Malonnek Email and Phone Number

Manager, Customer Success @ Yom
Chile
Hans Malonnek's Location
Chile, Chile
About Hans Malonnek

I am a curious and self-taught person, with a high analytical capacity to search for new challenges and opportunities that push my creativity to its limits. My interests are related to innovation, entrepreneurship, and technology, which have led me to participate in various projects and even become a partner in one of the companies where I led a multidisciplinary team.Areas where I would like to develop are Growth, Strategic Management, Innovation, and New Businesses.

Hans Malonnek's Current Company Details
Yom

Yom

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Manager, Customer Success
Chile
Website:
youorder.me
Employees:
35
Hans Malonnek Work Experience Details
  • Yom
    Manager, Customer Success
    Yom
    Chile
  • Cheaf
    Operations Lead
    Cheaf Jun 2024 - Present
    Región Metropolitana De Santiago, Chile
  • Enfoca Digital
    Project Manager
    Enfoca Digital Sep 2018 - Present
    Chile
    Development and execution of digital strategies for businesses- Determine and monitor KPIs for different B2B clients- Configure and optimize campaigns on Facebook Ads and Google Ads- Plan website layouts based on UX/UI best practices- Apply SEO criteria to improve organic positioning- Integrate digital tools with CRMs and spreadsheets- Define flows for email marketing automations- Identify areas for improvement in businesses and pilot solutions- Implement… Show more Development and execution of digital strategies for businesses- Determine and monitor KPIs for different B2B clients- Configure and optimize campaigns on Facebook Ads and Google Ads- Plan website layouts based on UX/UI best practices- Apply SEO criteria to improve organic positioning- Integrate digital tools with CRMs and spreadsheets- Define flows for email marketing automations- Identify areas for improvement in businesses and pilot solutions- Implement processes that improve the profitability of digital channelsRequirements gathering and solution detection through innovation methodologies- Identify needs and problems in organizations through in-depth interviews and review of secondary information- Validate problems and perceived value attributes by users- Pilot solutions and value attributesIntegral management of B2B clients- Gather requirements and generate proposals for acquiring new clients- Manage commercial relationships with different clients- Periodically present achieved results and propose improvement plans- Work on-site with clientsManagement of commercial team- Search for members for the team- Develop and provide training for new team members- Develop incentive mechanisms- Monitor indicators- Identify improvements for the sales process Show less
  • Yom Mercado
    Operations Leader
    Yom Mercado Jul 2022 - Jun 2023
    Región Metropolitana De Santiago, Chile
    - Collaborate with the Operations Manager to co-plan the operational strategy- Execute the operational strategy by leading warehouse managers, developers, and customer service teams- Define and track OKRs (Objectives and Key Results)- Lead software development as a Product Manager
  • Yom Mercado
    Operations Launcher Mexico
    Yom Mercado Jan 2022 - Jul 2022
    Mexico City
    Opening the company's operations in a new country, overcoming difficult challenges based on adapting processes to the local reality.- Hiring personnel- Equipping the warehouse- Generating payment models- Defining control mechanisms- Adapting and executing the operating model- Achieving the company's operational objectives in a new country- Leading software development.
  • Yom Mercado
    Product Manager Almacenes
    Yom Mercado Jul 2021 - Dec 2021
    Región Metropolitana De Santiago, Chile
    - Apply innovation methodologies to gather insights from the traditional channel and those who serve it- Execute a improvement project for a neighborhood store, aimed at increasing its revenue- Determine the initial methodology for the company's pricing policy.
  • Federico Santa María University
    Project Assistant
    Federico Santa María University Oct 2015 - Dec 2018
    Santiago, Chile
    - Organizing events (managing spaces, finding speakers, confirming attendees)- Generating databases- Coordinating the USM ExpoLaboral- Leading teams of support staff- Logistics for the ExpoLaboral event- Assisting in the management of grant funds, and correcting them

Hans Malonnek Skills

Microsoft Office Microsoft Powerpoint Matlab Trabajo En Equipo Estrategia Empresarial Mercadotecnia Spanish Marketing Digital English Microsoft Excel Google Analytics Redes Sociales Simulaciones

Hans Malonnek Education Details

Frequently Asked Questions about Hans Malonnek

What company does Hans Malonnek work for?

Hans Malonnek works for Yom

What is Hans Malonnek's role at the current company?

Hans Malonnek's current role is Manager, Customer Success.

What schools did Hans Malonnek attend?

Hans Malonnek attended Universidad Adolfo Ibáñez, Universidad Técnica Federico Santa María, Universidad Tecnica Federico Santa Maria.

What skills is Hans Malonnek known for?

Hans Malonnek has skills like Microsoft Office, Microsoft Powerpoint, Matlab, Trabajo En Equipo, Estrategia Empresarial, Mercadotecnia, Spanish, Marketing Digital, English, Microsoft Excel, Google Analytics, Redes Sociales.

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