I am a curious and self-taught person, with a high analytical capacity to search for new challenges and opportunities that push my creativity to its limits. My interests are related to innovation, entrepreneurship, and technology, which have led me to participate in various projects and even become a partner in one of the companies where I led a multidisciplinary team.Areas where I would like to develop are Growth, Strategic Management, Innovation, and New Businesses.
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Manager, Customer SuccessYomChile -
Operations LeadCheaf Jun 2024 - PresentRegión Metropolitana De Santiago, Chile -
Project ManagerEnfoca Digital Sep 2018 - PresentChileDevelopment and execution of digital strategies for businesses- Determine and monitor KPIs for different B2B clients- Configure and optimize campaigns on Facebook Ads and Google Ads- Plan website layouts based on UX/UI best practices- Apply SEO criteria to improve organic positioning- Integrate digital tools with CRMs and spreadsheets- Define flows for email marketing automations- Identify areas for improvement in businesses and pilot solutions- Implement… Show more Development and execution of digital strategies for businesses- Determine and monitor KPIs for different B2B clients- Configure and optimize campaigns on Facebook Ads and Google Ads- Plan website layouts based on UX/UI best practices- Apply SEO criteria to improve organic positioning- Integrate digital tools with CRMs and spreadsheets- Define flows for email marketing automations- Identify areas for improvement in businesses and pilot solutions- Implement processes that improve the profitability of digital channelsRequirements gathering and solution detection through innovation methodologies- Identify needs and problems in organizations through in-depth interviews and review of secondary information- Validate problems and perceived value attributes by users- Pilot solutions and value attributesIntegral management of B2B clients- Gather requirements and generate proposals for acquiring new clients- Manage commercial relationships with different clients- Periodically present achieved results and propose improvement plans- Work on-site with clientsManagement of commercial team- Search for members for the team- Develop and provide training for new team members- Develop incentive mechanisms- Monitor indicators- Identify improvements for the sales process Show less -
Operations LeaderYom Mercado Jul 2022 - Jun 2023Región Metropolitana De Santiago, Chile- Collaborate with the Operations Manager to co-plan the operational strategy- Execute the operational strategy by leading warehouse managers, developers, and customer service teams- Define and track OKRs (Objectives and Key Results)- Lead software development as a Product Manager -
Operations Launcher MexicoYom Mercado Jan 2022 - Jul 2022Mexico CityOpening the company's operations in a new country, overcoming difficult challenges based on adapting processes to the local reality.- Hiring personnel- Equipping the warehouse- Generating payment models- Defining control mechanisms- Adapting and executing the operating model- Achieving the company's operational objectives in a new country- Leading software development. -
Product Manager AlmacenesYom Mercado Jul 2021 - Dec 2021Región Metropolitana De Santiago, Chile- Apply innovation methodologies to gather insights from the traditional channel and those who serve it- Execute a improvement project for a neighborhood store, aimed at increasing its revenue- Determine the initial methodology for the company's pricing policy. -
Project AssistantFederico Santa María University Oct 2015 - Dec 2018Santiago, Chile- Organizing events (managing spaces, finding speakers, confirming attendees)- Generating databases- Coordinating the USM ExpoLaboral- Leading teams of support staff- Logistics for the ExpoLaboral event- Assisting in the management of grant funds, and correcting them
Hans Malonnek Skills
Hans Malonnek Education Details
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International Business -
Ingenieria Civil Industrial -
Ingeniería Civil Industrial
Frequently Asked Questions about Hans Malonnek
What company does Hans Malonnek work for?
Hans Malonnek works for Yom
What is Hans Malonnek's role at the current company?
Hans Malonnek's current role is Manager, Customer Success.
What schools did Hans Malonnek attend?
Hans Malonnek attended Universidad Adolfo Ibáñez, Universidad Técnica Federico Santa María, Universidad Tecnica Federico Santa Maria.
What skills is Hans Malonnek known for?
Hans Malonnek has skills like Microsoft Office, Microsoft Powerpoint, Matlab, Trabajo En Equipo, Estrategia Empresarial, Mercadotecnia, Spanish, Marketing Digital, English, Microsoft Excel, Google Analytics, Redes Sociales.
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