Partner with small businesses to assist in overcoming business challenges and provide actionable recommendations to improve business outcomes.  Dog Daycare & Boarding - Operational Efficiency & Financing (February 2020-Present): Identify operational efficiencies and develop improved processes that leverage available technology to a greater extent. Advise in obtaining federal and state grants to overcome COVID-19 business interruption Boutique Fitness Studio - Customer Journey Mapping (January 2020- April 2020):Effectively analyzed client experience through Customer Journey Mapping, identifying areas for operational improvement. Developed actionable recommendations to improve in-studio experience & sales outcomes Commercial Fencing Company - Marketing Strategy (May 2019-August 2019):Identified untapped opportunities to increase recurring revenue through service contract sales Conducted a cost/benefit analysis of potential marketing efforts & delivered proposal for implementing recommended strategy FinTech Startup - Client Prospecting (January 2019 - April 2019):Conducted root cause analysis to uncover opportunities to improve client prospecting process. Developed a set of pitch decks for a variety of different audiences including C-suite executives, middle management & end users

 GT Entrepreneurs is a boutique private equity firm following the Stanford Search Fund Model looking to acquire companies with up to $5MM in EBITDA  Built financial models for acquisitions of privately-held companies. Sourced deals through broker networks and contacts – conducted preliminary analysis of suitability for acquisition.  Analyzed growth potential and forecasted anticipated revenue growth. Analyzed industry trends, deal and company risk factors, calculated purchase multiple & ROI for investors Developed and documented internal processes resulting in improved efficiency including the SOP for the broker deal flow process

 Provided day-to-day comprehensive leadership to a team of 25 employees across 7 Epic software application teams including both Access (ADT, Registration and Scheduling) and Revenue (Hospital Billing and HIM), Reporting and Security Partnered with executive leadership to effectively outline vision, goals and business requirements. Acted as a technical resource and facilitator of integrated technology driven solutions Spearheaded numerous implementation and optimization projects including: New clinic go-lives and associated data conversion needs, redesign of insurance verification and financial counseling workflow, charging workflows to meet regulatory requirements while minimizing manual intervention, streamlining integration with 3rd party systems via sFTP processes & interfacesPrevious Title: Access Applications Team Lead (6/2014-12/2014)

 Successful implementation of an integrated electronic medical record system at the largest for-profit healthcare system in the U.S., allowing subsequent system expansion to more than 160 hospitals and associated clinics nationwide Developed strategic partnerships with leadership; conducted discovery sessions, presented workflows and functionality in validation sessions, analyzed operational feedback and processes, facilitated continued engagement during build and testing Responsible for ADT integration with external Hospital Billing system. Built custom Epic workflows to meet business and system requirements, partnered with business office to mitigate risk associated with complexity of the integration Praised for consistently recommending innovative software solutions that increased efficiencies based on system needs and capabilities.