B2C Payment Operations Specialist
Current- Managed the B2C payment process, and oversaw customer deposits, withdrawals, and financial transactions.
- Ensured payment operations complied with company regulations and procedures, monitored transactions for suspicious activity, and took necessary action as needed.
- Collaborated with the company's other divisions, third-party suppliers, and payment service providers to ensure a seamless payment process and improve quality.
- Generated reports for management to assess the performance of payment operations.