Henrique Marques Email & Phone Number

• Development of React Native Libraries: Created libraries with native bridges for seamless communication on Android and iOS platforms.• Facilitation of SDK integration: Implemented solutions to enhance customer experience when integrating the SDK's.• Pipeline automation: Automated linting pipelines using GitHub Actions, improving development efficiency.• Monorepo structuring: Structured monorepos with Yarn Workspaces, optimizing package and dependency management for better scalability.

• Ticket management in Salesforce: Investigated technical issues thoroughly, providing effective solutions for managing support tickets.• Conducting in-depth tests: Performed detailed tests to identify and resolve technical problems efficiently.• Case escalation: Escalated complex cases to the appropriate teams when necessary, ensuring timely resolutions.• Frequent queries on AWS: Leveraged AWS to troubleshoot and optimize processes, improving operational efficiency.• Development of SDK examples: Created several SDK examples to provide practical and efficient support to customers.• Ensuring high-quality service: Contributed significantly to customer satisfaction through swift problem resolution and consistent service quality.

• Product integration: Assisted customers in integrating the company's products, ensuring an efficient and streamlined process.• React Native library development: Played a key role in developing a React Native library to accelerate customer onboarding.• Creation of practical examples: Developed practical implementation examples to simplify product usage and enhance customer understanding.

Santos, São Paulo, Brasil

• Mobile application development: Developed the company's mobile app, focusing on the e-commerce of baby products.• Contribution to website development: Collaborated in the development of the e-commerce website, enhancing functionality and user experience.• SEO improvements: Implemented significant SEO enhancements, boosting online visibility and improving the overall customer experience.

Santos, São Paulo, Brasil

• Refactoring of Track on Time Mobile application: Led the refactoring of a critical logistics monitoring app for the Port of Santos.• Usability and efficiency improvements: Enhanced usability and optimized efficiency in the monitoring of wagons, trucks, and ships.• Teamwork and communication: Actively participated in agile methodologies like Scrum, ensuring effective communication and continuous collaboration.

Santos, São Paulo, Brazil

• Track on Time monitoring website improvement: Responsible for enhancing the efficiency and usability of the monitoring website.• Implementation of new features: Collaborated in implementing new features that significantly improved the website’s performance and user experience.• Software development skills: This experience was crucial in building and refining my software development skills.• Port logistics knowledge: Deepened my understanding of port logistics operations.

Technologist In Systems Analysis And Development

During my Systems Analysis and Development course, I gained strong technical skills in programming, software development, and project.

Systems Development Technician, Tecnologia Da Informação

• Web Development: I used frameworks like HTML5, CSS3, JavaScript, PHP, MySQL, Laravel, Bootstrap 4, and Bulma to create dynamic.