Harrison Mayotte Email & Phone Number

Townsend, Ma, Us

Chelmsford, Massachusetts, United States

Overview: In this position I serve the Town of Chelmsford as the Departmental Support Coordinator in the Town Clerk's Office by optimizing administrative operations and enhancing public service delivery.Key Responsibilities:- Provided customer service to the general public, prioritizing service requests.- Balanced cash receipts and prepared financial reports; worked with both the town Treasury and Accounting departments.- Managed dog licensing, updated rabies information, and maintained kennel license records.- Ensured Open Meeting Law compliance by posting agendas and updating meeting calendars.- Issued vital record certificates, marriage licenses, business certificates, raffle permits, and burial permits.- Assisted in election preparations and in maintenance of voter and resident records.Achievements:- Determined uses for generative AI within our office and implemented process changes in my workflow to drive efficiency increases in completing department tasks.-Led initiatives to increase compliance with deadlines and renewal periods for business certificate renewals and closures, and campaign finance filings for local candidates.- Led an initiative to license dogs more swiftly for the 2024 licensing period. Comparing 11/1-5/13 of 2023 to 2024, licenses issued were up 6.71% year over year, and revenue was up $9,940 compared to the prior year (17.45%). This increase includes over $6,500 collected in multi-year delinquent licenses, representing ~130 individual dogs.

Westford, Massachusetts, United States

Overview: Responsible for accurately recording meeting minutes for the Board of Health.Achievements:- Improved turnaround time for completing minutes, ensuring timely minute approval each meeting.- At the start of my service to the Town of Westford, I brought the Board's minutes up to date, in compliance with Open Meeting Law requirements.

Westford, Massachusetts, United States

Overview: Provided technical support and assistance primarily to the Nashoba Career Technical Institute.Key responsibilities:- Support helpdesk operations for all CTI night programs.- Assist in the deployment of new equipment and software installations.- Maintained and updated equipment inventory.Achievements:- Provided material assistance in the successful deployment of 200 new Chromebook devices in coordination with the Director of Technology to support the incoming freshman class.

Westford, Massachusetts, United States

Performed cleaning and maintenance tasks, ensuring a clean and safe environment. Reported to the Maintenance Supervisor and Facilities Director.

Westford, Massachusetts, United States

Assisted with technology support, equipment deployment, and software installations.

Westford, Massachusetts, United States

In this position I worked under the Technical Director and Computer Technology Specialist during the FY22 and FY23 summer to accomplish various technology tasks including the following:- Updating and setup of MacOS and Windows systems- Setup of Computer Peripherals- Preparation of computers and peripherals for disposition including hard drive removal in both Windows (HP, Dell, Lenovo) and Apple products- Installation, setup, and support of Epson projector systems- Providing swift and accurate answers to helpdesk requests from teachers and staff- Supporting IP Phone and Printing solutions throughout the school- Support of classroom Smartboard systems

Townsend, Massachusetts, United States

In this position I served to:- Assist the Town Administrator’s Office in completing research for ongoing projects.- Investigate previous projects and existing bylaws for relevancy to current activities.- Draft documentation such as reports, requests for proposals, policies, cost estimates, specifications, and other documents as requested.- Apply experience and knowledge to plan and accomplish assigned tasks/assignments for projects and other work activities.- Often assist other employees with planning and identifying resources to accomplish projects and other work activities.- Aide the Town Clerk's Office in various ongoing projects and tasks as requested.- Complete other projects, as assigned, and based on the goals and needs of the Town.Projects:- Research regarding land ownership and control rights, including deed lookups, consultation with Town Counsel, review of town meeting and BOS minutes from present to the 1890s, and collaboration with different internal departments and interested parties to gather information as swiftly and accurately as possible.- Researching how central purchasing of office supplies and other equipment may positively impact the town's budget and may be useful in considering the town's general fiscal policy.- Completed necessary work to add the Town's existing accounts with current vendors to COMMBUYS contracts.

Townsend, Massachusetts, United States

In this position, to which I was appointed by the Select Board of the Town of Townsend, I served to:- Ensure the town website portrays accurate and up to date information at all times.- Work with committees, commissions, and boards to ensure their agendas and minutes are posted swiftly and with accuracy.- Collaborate with departments, boards, and committees to modernize and update web page content.Achievements:- Led an initiative to migrate vendors, resulting in a lower cost per year over time compared to proposed CivicPlus cost increases, while providing a higher quality CMS system, which will allow for higher internal efficiency in use and a better user experience for residents and businesses to access town resources.

Chelmsford, Massachusetts, United States

Overview: Supported classroom activities and supervised groups of children aged 3-6.Key responsibilities:- Supervised children and oversaw class functions.- Maintained an engaging and well-organized classroom environment.Achievements:- Received positive performance appraisals and feedback from parents and staff for maintaining a nurturing and supportive environment.

Bachelor Of Science - Bs, Business Administration W/ Conc. In Public Administration And Accounting

Completed Bachelor of Science in Business Administration with concentrations in Public Administration and Accounting.

Associate Of Science - As, Business Administration

Merit List: Spring 2021 Dean's List: Fall 2021 Dean’s List: Spring 2022 Graduated with Honors: Spring 2023

Associate Of Science - As, Paralegal Studies

Merit List: Spring 2021 Dean's List: Fall 2021 Dean’s List: Spring 2022 Graduated with Honors: Spring 2023

High School Diploma, Programming And Web Development