Heather Balint Email & Phone Number

Maintains, repairs, and modifies aircraft structures and aircraft components including but not limited to flight controls, engines, hydraulics, fuel systems, and mechanical components for the Royal Netherlands Airforce. Applies technical knowledge of the airframe and powerplant systems to determine equipment malfunctions and restore equipment condition and operation.• Possesses the organizational skills to prioritize workload to meet aircraft delivery schedule.• Performs calendar/hourly, unscheduled, scheduled and special maintenance inspections• Participated in the teardown, Ferry Flight, and handover of multiple aircraft to Summit Aviation

Portland, Oregon Area

Properly cleaned, inspected and overhauled drive & rotor components; performed tests as required to confirm part serviceability. Properly documented all work performed to meet established FAA and company standards.• Monitored and supported continuous improvement activities by utilizing the Lean Method and striving to identify and eliminate waste by decreasing lead time and cost• Utilized multiple computer systems to properly document work completed, time, research and acquisitions• Ensured customer satisfaction and quality guarantee was met with every work order processed• Experience working with Part 21, Part 91, and Part 135 aircraft components

Fayetteville, North Carolina Area

As an Experience Specialist it was my responsibility to ensure that our guests were provided with the ultimate customer experience throughout their visit, and that they were presented with a solution that added value to their lives all while promoting growth within the company. I was able to do this by living the Verizon Credo every day, and setting and attaining goals for myself and my team.• Assisted the leadership team in Floor Management• Coached teammates to help improve their product knowledge as well as overall guest experience• Worked with management to implement actions to help lower wait times, improve sales flow, and increase growth• Lead device workshops that increased customer knowledge on devices as well as taught them how they would work with various accessories provided to increase growth and enrich customers day-to-day lives• Worked with operations personnel to ensure that store was in compliance with OMM, performed monthly inventories, and checked-in merchandise Throughout the year that I was with Verizon my store placed in the Top 30 overall for gross adds in the South East Market, becoming one of the Top 5 stores in the South East Market for phone adds; we also increased our year over year accessory revenue by over $100,000 dollars, placing us in the Top 20 for the South East Market with over $1.36 million dollars; and won the Captiains Choice Award.

Fort Hood, Texas

Performed and supervised maintenance on CH-47F Chinook Helicopters. Provided technical guidance to employees, while conducting on-the-job training on helicopter maintenance, logistics, and safety practices; performed maintenance inspections, removed and installed major and subsystem components, properly serviced and lubricated the aircraft and its subsystems, troubleshot helicopter systems, conducted operational checks as required, executed section chief duties, prepared maintenance forms and records IAW army standards, and utilized computer management information systems.• Liable for the airworthiness of aircraft and the safety of the crew.• Lead a team of aircraft mechanics on several Phase Maintenance Inspections, Critical Corrosion Inspections, Maintenance Test Flight Adjustments, and the tear-down and build-up of multiple Chinooks for transport on C-5 aircraft• Maintained communication with other shops and adjusted work schedules to ensure work orders were completed in a timely manner and maintenance stayed on-track• Flawlessly managed and maintained accountability of aircraft parts and tooling valued in excess of $3,000,000• Periodically conducted Company level training for over 280 individuals on a wide array of subjects to include counseling, evaluations and awards, convoy operations, and safety• Ensured a safe working environment that resulted in zero serious work related incidentsPROFESSIONAL DEVELOPMENT• Advanced Individual Training, 2007-2008, Distinguished Honor Graduate• Warrior Leaders Course, 2010• Advanced Leaders Course, 2010, Honor Graduate• Composite Risk Management Basic Course, 2012 • Injury Prevention Through Leadership, 2012

Fort Hood, Texas

Placed in charge of the forecasting, coordinating, and tracking of over 300 individuals location, professional evaluations, training and administrative actions; continuously used automated equipment, interpersonal skills, and resources for researching personnel matters dealing with Command Programs and Policies, legal, finance, and various other concerns. • Trained all assigned personnel on how to complete and review all administrative actions• Maintained accountability and functionality of over $170,000 worth of equipment• Managed pre and post deployment process for over 300 Soldiers, ensuring a fully mission capable Company