• Analyzed customer data to identify target audiences for the company's current lines of products• Produced design deliverables such as personas to communicate with stakeholders on future marketing directions• Developed plans for future market and user research for upcoming products

• Collaborated with other designers, developers, QA analysts, and stakeholders in an agile and cross-functional environment• Implemented design thinking methods into the company's product design process• Conducted user research to identify user types and target audiences for the company's new products• Produced design deliverables such as personas and wireframes to guide the company's product development• Planned & hosted ideation workshops with stakeholders• Consistent… Show more • Collaborated with other designers, developers, QA analysts, and stakeholders in an agile and cross-functional environment• Implemented design thinking methods into the company's product design process• Conducted user research to identify user types and target audiences for the company's new products• Produced design deliverables such as personas and wireframes to guide the company's product development• Planned & hosted ideation workshops with stakeholders• Consistent improving professional skills to adapt and work in a startup environment Show less

• Co-created one of Delta's potential concept products: ChargeMe, the portable battery vending machine• Handled product design & UI design for the ChargeMe project• Solved multiple bugs and issues and maintained the well-being of the company's Product Lifecycle Management (PLM) system• Translated the PLM user manuals between English and Chinese for both English and Chinese speaking co-workers• Managed account permissions for every co-worker using the PLM system

• Designed the GUI & menus for the project: Tilted The Game• Cooperated with teammates to troubleshoot game bugs regularly• Conducted user experience research & gather user feedback to improve the UI & menus of the game

• Maintained the well-being of the company servers daily • Administered client accounts status & fixed any issues regarding client accounts• Solved technical problems both in-person and remotely for co-workers and clients