Heidi Mckinnon, Pharmd, Chc Email & Phone Number

Executive-Level Pharmacist | Pharmacy Operations | Compliance | Customer ExperienceWelcome! I am a highly versatile Pharmacy Compliance Industry Expert with a passion for optimizing the customer experience in healthcare. I excel in leading pharmacy compliance and managing end-to-end operations in complex healthcare settings and start-ups. ✓ Compliance Expertise: With 18 active state pharmacist licenses and HCCA certification in HHS-OIG 7 essential elements of compliance, I possess a comprehensive understanding of FWA, Stark, False Claims, and anti-kickback regulations.✓ Regulatory Accreditation: I have successfully facilitated URAC and NABP accreditations and excel in crafting policies and procedures (P&P) that exceed industry standards.✓ Customer-Centric Approach: Driven by a focus on the customer experience, I employ program management strategies, working backwards, to improve processes and achieve positive results.✓ Collaborative Leadership: I am skilled in working alongside regulatory agencies, including Boards of Pharmacy, FDA, and DEA, to ensure compliance and patient safety.