Manage all aspects of the Human Resources Department. Functions including on-boarding, recruitment, payroll, employee relations, benefits administration, training and development, employee wellness, compensation, HR Compliance, performance appraisals, HR communication and HR records administration. Assist departments with conflict management and serves as a mediator, handles grievances, conducts investigations, and workforce training and development. Coordinate LEED and Safety certifications - including CPR, First Aid, AED, OSHA training and all state and federal compliance classes. Organize educational seminars and classes for employee growth. Assisted in office and business development events. Certified CPR/First Aid Instructor, Disaster Preparedness Committee, Safety Committee, Annual Charity Golf Tournament Committee coordinator. Executive Management and Leadership teams. Teams function as decision makers for all aspects of the company along side the owners.

Manage Human Resource functions including on-boarding, recruitment, payroll, employee relations, benefits administration, training and development, employee wellness, compensation, HR Compliance, performance appraisals, HR communication and HR records administration. Assist departments with conflict management and serves as a mediator, handles grievances, conducts investigations, and workforce training and development. Coordinate LEED and Safety certifications - including CPR, First Aid, AED, OSHA training and all state and federal compliance classes. Organize educational seminars and classes for employee growth. Assisted in office and business development events. Certified CPR/First Aid Instructor, Disaster Preparedness Committee, Safety Committee, Annual Charity Golf Tournament Committee coordinator.

Assisted in coordinating day to day operations for multiple departments with a General Contracting company – Human Resources, Office Management, Project Managers, Project Engineers, Accounting, Reception, Marketing. Responsibilities include, payroll, workman’s comp, closeout (TOP) packages for all projects, resume review, interview set up. Maintain LEED certifications, coordinate safety certifications for teams including CPR, First Aid, AED, OSHA, Sexual Harassment Prevention. Maintain company vehicles, coordinate professional organization events for members, and organize educational seminars and classes. Assisted in office and business development events.Disaster Preparedness Committee, Safety Committee, Annual Charity Golf Tournament Committee coordinator. Promoted to HR Coordinator.

Design and maintain corporate websites; updating of season catalogs, create logo images, brochures, business cards and various other marketing options. Responsible for client relations and day-to-day operations.

Served as member of senior leadership team with CEO, CFO, and VP and led divisional operations from inception, including strategic planning and program development. Coordinated all operations for 225 business service centers in a major retail chain in 5 states. Guided a team of 10 account managers daily to facilitate client’s needs on all levels including installation, training, scheduling, and continued support. Oversaw the daily efforts of a high volume support call center. Worked with 8-12 vendors defining the proper account set up and integrating them in a timely manner. Main point of contact for client and employee relations to troubleshoot all issues. Continuous development and updating of training program, user manuals, training guides, employee policy manuals, and procedurals documents.

Served as member of senior leadership team with CEO, CFO, and VP and led divisional operations from inception, including strategic planning and program development. Coordinated all operations for 225 business service centers in a major retail chain in 5 states. Guided a team of 10 account managers daily to facilitate client’s needs on all levels including installation, training, scheduling, and continued support. Oversaw the daily efforts of a high volume support call center. Worked with 8-12 vendors defining the proper account set up and integrating them in a timely manner. Main point of contact for client and employee relations to troubleshoot all issues. Continuous development and updating of training program, user manuals, training guides, employee policy manuals, and procedurals documents.

Responsible for the onsite set up of full service business centers for 60+ retail environments. Activities included setting up all the computer components and installing and configuring software. Trained groups on all aspects including the shipping industry and proper customer service practices. Continued support on these accounts on all levels. Acted as on-call call center representative.

Coordinated and trained employees in a multi-functional business center on customer service, sales, mailing services, media services, copy and faxing services. Operated full service photo lab. Maintained POS activities.

Computer generated layout and design of logos, brochures, news letters, and various signage media including architectural and electrical. Content management/editing. Client consultations, contract preparation, and negotiations.