Project Manager
Current- Supports in the preparation of project plans, including time schedules, identification/assignment of human and technical resources, and budget forecasts.- Adheres to the established procedures for executing client projects by identifying issues or improvements, and refers to the appropriate process improvement team.- Manages and completes all projects as per established guidelines provided by management.- Executes requirements, including formatting and quality assurance through the process of the matrix.- Works with the Management Team to arrange and assign resources for projects.- Manages the relationships with needed resources to encourage cooperation within the project scope.- Manages contractors to ensure their delivery of contracted services on time.- Keeps appropriate records that indicate which production people were used for each combination of project and language.- Notify Managers and Sales Rep of any foreseen issues that could affect timelines or budgets.- Monitors quality control procedures to ensure that all quality checks are completed- Consistently tracks projects; reports status and key issues to Managers.- Ensures that projects are delivered on time, on budget, and in accordance with the contracted services, and with the client-specific parameters established in Knowledge Management base.- Participates in continuous improvement of processes through active involvement on assigned teams.- Uses linguistic knowledge to support projects (where possible).- Contributes directly to Quality Policy, and demonstrates an ongoing commitment to the company's goal of total and complete customer satisfaction through continual process improvement.
