Heather Michaels

Heather Michaels Email and Phone Number

Inspirational Leader I Large Market B2B Payments I Consultative Sales I New Business Development I Results-Driven Thought Leader I Innovative Risk Taker I National and Global Client Management @ American Express
new york, new york, united states
Heather Michaels's Location
New York, New York, United States, United States
About Heather Michaels

Steering American Express's B2B payments strategy, my role as Vertical Director and National Sales Leader focuses on optimizing global payment solutions within the Technology and Software sectors, as well as Higher Education. Leading a team of national consultants, we implement a robust B2B payments playbook, ensuring scalable and profitable growth.My tenure at American Express, which includes directing a world-class sales team, is defined by a commitment to elevating B2B Card penetration among elite Fortune 500 companies. By fostering executive relationships and driving change management, our collective efforts have consistently exceeded sales goals and expanded our market influence.

Heather Michaels's Current Company Details
American Express

American Express

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Inspirational Leader I Large Market B2B Payments I Consultative Sales I New Business Development I Results-Driven Thought Leader I Innovative Risk Taker I National and Global Client Management
new york, new york, united states
Website:
americanexpress.com
Employees:
69113
Heather Michaels Work Experience Details
  • American Express
    Vertical Director, National Sales Leader
    American Express Sep 2023 - Present
    New York, New York, United States
    Lead the corporate strategy and next-generation vision from the 'ground up' for B2B payments within Technology/Software and Higher Education verticals across Large Market customers by evaluating critical market trends to drive top line revenue growth at scale. Oversee a team of national payment consultants responsible for implementing the B2B payments playbook.
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  • American Express
    Director, Client Management
    American Express Apr 2021 - Sep 2023
    New York, New York, United States
    Hired and developed a high-performing team, creating and implementing the strategic vision for a new startup organization to drive profitable growth and achieve business objectives. Led the team to successfully exceed growth targets for large market customers through scaled revenue generation.
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  • American Express
    Sr. Manager, B2B Relationship Management - President’S Club Winner
    American Express Aug 2013 - Apr 2021
    New York, New York, United States
    $1.5B portfolio management, contract negotiations, strategy development and account retention and expansion for Fortune 500 B2B segment. Consistently exceeded sales goals >130% YOY, earning President's Club and multi-time Chairman's Award for excellence. Achieve top performer Leadership Awards earning the highest consecutive leadership accolades across a team of 25 managers for six straight years.
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  • American Express
    Global Account Manager
    American Express Sep 2011 - Jul 2013
    New York, New York, United States
    Global Account Manager for Fortune 500 Consulting firm. Led team of 2 professionals and held dotted line responsibility across EMEA, JAPA and LAC.
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  • American Express
    Regional Account Manager
    American Express Feb 2008 - Aug 2011
    New York, New York, United States
    Relationship management, consultative sales and marketing for regional, national, global and Fortune 500 companies. Consistent top performer exceeding sales goals >150% YOY.
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  • American Express
    Sr. Manager - Marketing & New Business Development
    American Express Jan 2005 - Jan 2008
    New York, New York, United States
    Brand development, direct sales and marketing, new product development, account management, cost center budget allocation owner, contract negotiations, leader of two team members.
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  • American Express
    Manager - Marketing & New Business Development
    American Express Oct 2001 - Dec 2004
    New York, New York, United States
    Created and executed the strategy for high-end luxury private jet and cruise programs for American Express Platinum and Centurion Cardmembers. Managed a portfolio of luxury travel purveyors - working collaboratively on implementing strategic marketing campaigns.
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  • American Express
    Manager Card Acquisition
    American Express Aug 1999 - Sep 2001
    New York, New York, United States
    Card acquisition, sales, marketing and analytics for three premium American Express Card products. Responsible for triple digit product growth. Strategy initiation and development through persuasion of business partners to collaborate for expansion.
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Heather Michaels Education Details

Frequently Asked Questions about Heather Michaels

What company does Heather Michaels work for?

Heather Michaels works for American Express

What is Heather Michaels's role at the current company?

Heather Michaels's current role is Inspirational Leader I Large Market B2B Payments I Consultative Sales I New Business Development I Results-Driven Thought Leader I Innovative Risk Taker I National and Global Client Management.

What schools did Heather Michaels attend?

Heather Michaels attended Penn State University, Harvard University.

Who are Heather Michaels's colleagues?

Heather Michaels's colleagues are Francesca Costa, Rahul Sharma, Karen Layne-Yorke, Abhishek Singh, Mitali Mishra, Anupam Bhardwaj, Richy Williams.

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