Heather Michaels
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Heather Michaels Email & Phone Number

Inspirational Leader I Large Market B2B Payments I Consultative Sales I New Business Development I Results-Driven Thought Leader I Innovative Risk Taker I National and Global Client Management at American Express
Location: New York, United States 8 work roles 2 schools
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Inspirational Leader I Large Market B2B Payments I Consultative Sales I New Business Development I Results-Driven Thought Leader I Innovative Risk Taker I National and Global Client Management
Location
New York, United States
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Heather Michaels is listed as Inspirational Leader I Large Market B2B Payments I Consultative Sales I New Business Development I Results-Driven Thought Leader I Innovative Risk Taker I National and Global Client Management at American Express, a with 69113 employees, based in New York, United States. AeroLeads shows a matched LinkedIn profile for Heather Michaels.

Heather Michaels previously worked as Vertical Director, National Sales Leader at American Express and Director, Client Management at American Express. Heather Michaels holds Bachelor'S Degree, Communications from Penn State University.

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American Express

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Profile bio

About Heather Michaels

Steering American Express's B2B payments strategy, my role as Vertical Director and National Sales Leader focuses on optimizing global payment solutions within the Technology and Software sectors, as well as Higher Education. Leading a team of national consultants, we implement a robust B2B payments playbook, ensuring scalable and profitable growth.My tenure at American Express, which includes directing a world-class sales team, is defined by a commitment to elevating B2B Card penetration among elite Fortune 500 companies. By fostering executive relationships and driving change management, our collective efforts have consistently exceeded sales goals and expanded our market influence.

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American Express
American Express
Inspirational Leader I Large Market B2B Payments I Consultative Sales I New Business Development I Results-Driven Thought Leader I Innovative Risk Taker I National and Global Client Management
new york, new york, united states
Employees
69113
AeroLeads page
8 roles

Heather Michaels work experience

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Vertical Director, National Sales Leader

Current

New York, New York, United States

Lead the corporate strategy and next-generation vision from the 'ground up' for B2B payments within Technology/Software and Higher Education verticals across Large Market customers by evaluating critical market trends to drive top line revenue growth at scale. Oversee a team of national payment consultants responsible for implementing the B2B payments playbook.

Sep 2023 - Present

Director, Client Management

New York, New York, United States

Hired and developed a high-performing team, creating and implementing the strategic vision for a new startup organization to drive profitable growth and achieve business objectives. Led the team to successfully exceed growth targets for large market customers through scaled revenue generation.

Apr 2021 - Sep 2023

Sr. Manager, B2B Relationship Management - President’S Club Winner

New York, New York, United States

$1.5B portfolio management, contract negotiations, strategy development and account retention and expansion for Fortune 500 B2B segment. Consistently exceeded sales goals >130% YOY, earning President's Club and multi-time Chairman's Award for excellence. Achieve top performer Leadership Awards earning the highest consecutive leadership accolades across a team of 25 managers for six straight years.

Aug 2013 - Apr 2021

Global Account Manager

New York, New York, United States

Global Account Manager for Fortune 500 Consulting firm. Led team of 2 professionals and held dotted line responsibility across EMEA, JAPA and LAC.

Sep 2011 - Jul 2013

Regional Account Manager

New York, New York, United States

Relationship management, consultative sales and marketing for regional, national, global and Fortune 500 companies. Consistent top performer exceeding sales goals >150% YOY.

Feb 2008 - Aug 2011

Sr. Manager - Marketing & New Business Development

New York, New York, United States

Brand development, direct sales and marketing, new product development, account management, cost center budget allocation owner, contract negotiations, leader of two team members.

Jan 2005 - Jan 2008

Manager - Marketing & New Business Development

New York, New York, United States

Created and executed the strategy for high-end luxury private jet and cruise programs for American Express Platinum and Centurion Cardmembers. Managed a portfolio of luxury travel purveyors - working collaboratively on implementing strategic marketing campaigns.

Oct 2001 - Dec 2004

Manager Card Acquisition

New York, New York, United States

Card acquisition, sales, marketing and analytics for three premium American Express Card products. Responsible for triple digit product growth. Strategy initiation and development through persuasion of business partners to collaborate for expansion.

Aug 1999 - Sep 2001
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Colleagues at American Express

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2 education records

Heather Michaels education

Bachelor'S Degree, Communications

Activities and Societies: Alpha Omicron Pi - Secretary; Spanish Study Abroad - A+; Achieved Dean's List 4 Years; Six Sigma Green Belt.

FAQ

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What company does Heather Michaels work for?

Heather Michaels works for American Express.

What is Heather Michaels's role at American Express?

Heather Michaels is listed as Inspirational Leader I Large Market B2B Payments I Consultative Sales I New Business Development I Results-Driven Thought Leader I Innovative Risk Taker I National and Global Client Management at American Express.

Where is Heather Michaels based?

Heather Michaels is based in New York, United States while working with American Express.

What companies has Heather Michaels worked for?

Heather Michaels has worked for American Express.

Who are Heather Michaels's colleagues at American Express?

Heather Michaels's colleagues at American Express include Jonathan Andres Caballero Zamorano, Ingrid Zarco, Jo Hopkins, Sutapa Samanta, and Chad Boyd.

How can I contact Heather Michaels?

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What schools did Heather Michaels attend?

Heather Michaels holds Bachelor'S Degree, Communications from Penn State University.

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