- Overseeing regional sales, promotions and campaigns- Planning and directing the hiring and training of new Sales Representatives- Tracking and analyzing sales statistics based on key quantitative metrics- Handling and resolving customer complaints regarding a product or service- Creating & Advising team on policies and Standard Operating Procedures (SOPs)-Making data-informed decisions to drive performance and resource allocation- Setting sales quotas and goals- Overseeing and directing performance of the sales team members- Identifying emerging markets to find new sales opportunities

*Developing and implementing B2B relationships to introduce and distribute an array of products and services in the Northern California territory.*Creating relationship partnership between external and internal teams improving customer satisfaction. *Implements downstream marketing plans in the territory, such as trials of new products for customer feedback.

*Partnered with cross-functional teams to devise sales strategy and drive business regionally/nationally with monthly touch-base meetings*Grew regional business by 20% and managed a book of business across the 12 West Coast states.*Managed growth objectives for 36 independently owned accounts*Provided sales guidance and direction to management teams to exceed sales goals.*Evaluated stores retail performance on a monthly basis*Hire in-store specialists*Developed creative concepts to best serve varying clientele, serving as the day-to-day relationship manager and brand champion*Lead trainings for new sales team members and retail personal, up to 100 people, on product lines and organizational tools*Professional trainer/coach leading sales seminars for retail professionals*Connected with retail owners and managers on a daily basis

*Managed a territory across the 13 Midwest and West Coast states exceeding sales targets year over year*Acquired, maintained, and retained accounts across territories through extensive travel and in-person meetingsoOpened several new points of distribution across territory when managing the Mid-West*Maintained product selection based on varied marketso Achieved this by a self-created CRM (excel) program analysis *Trained associates on brand image and selling techniques *Developed strong relationships with retail management teams to communicate competitive landscape and opportunities*Drove sales through exemplary commitment to client relationships, client product training and a passion for the brand*Curated trunk shows, private events, corporate gatherings and industry trade shows

*Optimized partnerships with buyers and store managers to consistently exceed assigned product-placement and sales-volume quotas that supported annual revenues *Managed auto-replenishment programs for retailers such as Nordstrom, Bloomingdales and Neiman Marcus.*Successfully identified and implemented strategies to improve supplier/client communications, streamline workflow, reduce operational costs, assure timely product distribution and quality control, enhancing client satisfaction, competitive edge and overall demand/brand loyalty

*Exceeded company expectations in client relations, communication, follow-up strategies, and awareness of retail trends*Facilitated collaboration among junior staff and lead by example regarding company policies, procedures, directives and objectives

*Increased sales of merchandise product lines, enhanced marketing strategies, showroom sales presentations, and growing meaningful business partnerships/*launched and managed a new line of accessories by designer Michael Stars*Contributed industry research and insight to product development and sales plans related to all showroom lines*Maintained optimum customer satisfaction via consistent client communication and follow-up

*Liaised with merchandise producers to increase profitability of key business partnerships and facilitate buyer referrals; discussed and resolved concerns and outstanding issues; reported to company leadership highlighting sales performance, stockroom status, business operations, and other relevant issues; Presented updates on detailed product information*Communicated and monitored production orders and provided administrative/operational support as needed