Hayley Milburn Email & Phone Number

Whinfell Forest

Whinfell, England, United Kingdom

Milton Keynes, England, United Kingdom

Studying an part-time, online BSc (Honours) in Computing and IT

Appleby-In-Westmorland, England, United Kingdom

Kendal, England, United Kingdom

Studying the BTEC Level 3 National Extended Diploma in Computing over 2 years, which included the modules in Year 1; (CS01) Principles of Computer Science, (CS02) Fundamentals of Computer Systems, (CS07) IT Systems Security and Encryption, (CS08) Business Applications of Social Media, (CS14) Computer Games Development, and (CS15) Website Development. Then, in Year 2; (CS03) Planning and Management of Computing Projects, (CS04) Software Design and Development Project, (CS09) Impact of Computing, (CS11) Digital Graphics and Animation, (CS18) Relational Database Development, (CS19) Computer Networking, and (CS21) Virtualisation.Awarded a triple grade: Distinction Merit Merit (DMM)

74 - 76 English Street, Carlisle

Responsible for all aspects of customer service within the Outdoor clothing and equipments aspects of the retail industry. Customer orders, inter branch transfers and store standards were all day to day activities within the store and occasionally, I was assigned visual merchandising tasks. Accurate use of the Brannok device to measure feet helped me to be able to help the customer accurately size footwear. Also,learning about technical clothing enabled me to inform customers of which items would be the best for their particular activity or travel destination.

Lancaster Street, Carlisle, United Kingdom

Responsible for sales and customer orders of various flooring types, ordering stock from the manufacturer to the customer’s specifications, and also for the upkeep of relevant paperwork.

Lowther Street, Carlisle

Sorting and labelling clothes, rotating stock and serving customers on the till.

London Road, Carlisle

Serving customers, facing up, general housekeeping duties were all major parts of this job role. Also, learning more about products helped me to inform customers so they could make informed decisions on the products they were buying.

Burrowgate, Penrith

Employed within a restaurant as a waitress, dealing with customers face to face in a friendly manner and handling cash and credit card transactions.

Ullswater Road, Penrith

Positions held; Forklift Operator, Senior Cashier, Shop Floor, Banking Assistant, Admin Assistant, Warehouse OperativeResponsible for Warehouse department and in particular the acceptance and delivery of orders, packing goods to customer specification and completing relevant documentation.On Site Counterbalance FLT and On Site Reach FLT Certificates (April 2008)BTEC Level 1 Retail DIY

Ullswater Road, Penrith

Dealing with customer’s face to face, shop floor work, stocking shelves and administration duties.

Whinfell, England, United Kingdom

Employed within the Supermarket area as a cashier, dealing with customers in a friendly manner and handling all aspects of transaction including cash and credit cards. Cashing up at the end of shift and completing all relevant Company paperwork.

Bsc (Honours), Computing And Information Technology

Btec Level 3 National Extended Diploma, Computing, Dmm

As Levels, D-E

AS Mathematics Grade E AS Chemistry Grade E AS Geography Grade D

Gcse'S, B-E

4x GCSE's B (Maths, Double Award Science & Italian) 5x GCSE's C (English Language, English Literature, Business & Communication Systems.