Howard Miller Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

Leads multi-site, 24/7 physical security teams at controlled-access Cox Automotive facilities in Tampa & St. Petersburg, FL. Responsible for managing the investigative and physical security strategies and programs including crisis management, threat assessment, safety, and business continuity.

Atlanta Metropolitan Area

Mission Critical Partners (MCP) is a next-generation technology, consulting, and lifecycle management firm serving clients in the public sector, emergency communications, and criminal justice markets.Hired to gain control, organize, and lead the full-cycle recruiting and talent acquisition operations for the company following an abrupt and chaotic restructuring. •Re-built the Recruiting and Human Resources team from scratch during my first 90 days. •Increased headcount by 28% my first year, maintained a close rate of >85%, and averaged time to fill under 40 days. •Sourced and hired key niche talent into MCP including Sr. VP, Directors, Sr. Technical Project Leads, Sr Project Managers, Change Management, and Next-Generation 911 Industry Experts. •Absorbed a 50%+ requisition increase following MCP’s acquisition of RKV Technologies. •Increased talent pool diversity via MBE/WBE staffing agency partnerships resulting in MCP winning numerous multi-state government contract awards. •Led the successful replacement and transition to a new ATS during a complete HRIS replacement project.In addition to my internal responsibilities, I consulted external client leadership and HR teams on recruiting, interviewing, and coordination best practices. Applicant Tracking Systems: CATS (CATSONE) & Insperity Recruiting Tools/Sources: LinkedIn Recruiter, Dice, HireEZ, Boolean Search, Handshake (Campus Recruiting), & Virtual Bench. Screening & Interview Method: Topgrading

Georgia, United States

The Alpharetta Department of Public Safety (ADPS) provides Law Enforcement, Fire Rescue, Medical, and Emergency Communication services to the public. In this dual role, I oversaw the Recruiting, Coordination, and Hiring process & Public Affairs Operations for the city. Recruiting & Hiring Operations My team and I were responsible for the recruitment & hiring of first responders. This multiphase process included pre-qualifying applicants, coordinating interviews and multiple testing phases, in-depth background investigations, presenting offers, and scheduling onboarding activities. •Re-designed and streamlined the hiring process, including official policy changes, resulting in >50% reduction in time to hire. •Filled a 13% staffing shortage (Police) and 7% staffing shortage (911) <9 months. •Coached junior recruiter in recruiting, outreach, and onboarding best practices. •Pioneered a qualified candidate referral agreement with two neighboring agencies. •Increased minority representation within the organization >10% through direct sourcing, referrals, military transition and university partnerships. Applicant Tracking Systems: Applicant Stack & NEOGOVPublic Affairs Operations My team and I were responsible for the development and release of official statements, press releases, and digital communications. •Led external communication strategies and quickly gained control of the narrative during dozens of high-visibility critical events involving the public, strategic partners, and local and national media. •Tripled public information staffing through collaboration and training with non-essential city employees who could respond and assist during emergencies. •Trained and coached other public information officers and social media team members. •Partnered with local and national critical infrastructure and private organizations’ PR and communications teams during situations involving their interests and stakeholders.

Greater Atlanta Area

The Brookhaven Police Department was established in 2013 to provide law enforcement services to the public within this newly incorporated city within DeKalb County. My team was responsible for establishing trust and organizational transparency through strategic outreach initiatives and community partnerships. •Improved public perception of the police department by 43% in the initial 2 years; launched engagement programs fostering partnerships between minority groups and law enforcement. •Founded and planned the annual Brookhaven Hot Pursuit 5K road race. Raised over 40K in the first 2 years to fund the “Shop with a Badge” charitable program for underprivileged children. •Created strategic partnerships with major corporations including Target, AT&T, Boys and Girls Club of America, and Publix to assist with initiatives within the community. •Led the acquisition and oversaw regulated logistics for a strategically placed police substation and equipment storage facility at no cost to the city. •Attended job fairs and other recruiting events; engaged with leads via social media, community events, and ad hoc speaking engagements. •Conducted candidate pre-qualification assessments, formal interviews, and background investigations.

Greater Atlanta Area

Public safety technology start-up that developed a web and cloud-based communication and property management platform for law enforcement, municipal governments, commercial businesses, and communities. •Co-founder: Scaled and launched the business. Sold the company to Bright City Apps in 2014. •Negotiated multiple strategic partnerships with organizations such as F3 Technologies, CopLogic (Now LexisNexis), and LeadsOnline. •Led over 100 product sales demonstrations, in person and via WebEx. •Developed content for sales and marketing collateral, including social media pages, brochures, mass email campaigns, press releases, and cross-advertising. •Responsibilities included customer success, account management, sales, and public safety consultant.Press Releases: First Customer 2010:https://money.cnn.com/news/newsfeeds/articles/marketwire/0669735.htmHomeWatch 2012:https://news.yahoo.com/home-watch-app-launched-interactive-171759159.htmlRMS Launch 2013: https://finance.yahoo.com/news/rms-law-enforcement-launched-interactive-130000542.html

Early career.

Early career.

Bachelor’S Degree, Business Administration, Management And Operations

Certification, Public Information Officer (Pio)

Certification, Active Shooter Incident Management