Hugo M. Moreira
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Hugo M. Moreira Email & Phone Number

Team Leader - Customer Support and BackOffice at WOO App
Location: Porto, Portugal 4 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
WOO App
Role
Team Leader - Customer Support and BackOffice
Location
Porto, Portugal
Company size
35 employees

Who is Hugo M. Moreira? Overview

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Quick answer

Hugo M. Moreira is listed as Team Leader - Customer Support and BackOffice at WOO App, a with 35 employees, based in Porto, Portugal. AeroLeads shows a matched LinkedIn profile for Hugo M. Moreira.

Hugo M. Moreira previously worked as Team Leader - Customer Support & BackOffice at Woo App and Gestor de contacto / Backup de supervisão at Woo App. Hugo M. Moreira holds Communication Design from Eapa.

Company email context

Email format at WOO App

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WOO App

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Profile bio

About Hugo M. Moreira

Main attributes:Self motivation - Ability to lead and motivate others. Team Motivation.Analytical skills and critical thinking - Optimization, method and problem solving.Communication - Structured speech adapted to the target group. PT & EN.Personal development - Self improvement, enhancing professional skills, developing abilities and expanding knowledge.Team work - makes the dream work 🤘Team performance - Achievement of deadlines and key performance indicators.

Current workplace

Hugo M. Moreira's current company

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WOO App
Woo App
Team Leader - Customer Support and BackOffice
Porto, PT
Website
woo.pt
Employees
35
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Company profile
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4 roles

Hugo M. Moreira work experience

A career timeline built from the work history available for this profile.

Team Leader - Customer Support And Backoffice

Woo App

Porto, Pt

Team Leader - Customer Support & Backoffice

Current
Woo App
Jul 2023 - Present

Gestor De Contacto / Backup De Supervisão

Woo App
Mar 2023 - Jul 2023

Nos | Gestor De Contacto / Backup De Supervisão

Manpowergroup Talent Solutions

Portugal

NOS Comunicações, S.A. - 1ª Linha Generalista Residencial, InboundGestor de Contacto:Resolução de problemas e gestão de satisfação do cliente.Gestão de valores em dívida, negociação de acordos de pagamento, créditos e débitosseguindo matrizes e procedimentos definidos.Apresentação e venda de produtos, serviços e equipamentos.Apoio técnico e ativações de serviços móveis e fixos.Backup de Supervisão:Apoio de extensão. Calibração de auditorias. Briefings de desenvolvimento de competências.Auxilio na gestão da equipa. Registo de tempos de indisponibilidade. Apresentação desessões diárias. Estruturação e partilha de resultados com devido feedback. Análise deresultados. Partilha de oportunidades de melhoria de processos.Backup de Formação:Apoio presencial e remoto a novas formações: Esclarecimento de dúvidas e garantia decumprimento de normas processuais e comportamentais. Instrução de regras deatendimento, cobranças, negócio, etc... Estruturação e partilha de resultados com devidofeedback. Designação de ações para cumprimento integral dos indicadores de desempenho.Sessões Side by Side - atendimento assistido com partilha de boas práticas de atendimento.Mentor:Apresentação de sessões para melhoria de resultados. Desenvolvimento de competências profissionais. Acompanhamento e analise de resultados. Partilha de boas práticas de atendimento. Aplicação de planos de ação para melhoria dos indicadores. Apresentação de resultados e feedback direto com o cliente.

Sep 2020 - Mar 2023
Team & coworkers

Colleagues at WOO App

Other employees you can reach at woo.pt. View company contacts for 35 employees →

JP João Pedro Rezende João Pedro Rezende Colleague at Woo AppPortugal View → CS Caio Sousa Caio Sousa Colleague at Woo AppFaro, Portugal View → AM Agar Machado De Lima Agar Machado De Lima Colleague at Woo AppPorto, Portugal View → RG Rita Garcia De Matos Rita Garcia De Matos Colleague at Woo AppPortugal View → FG Filipe Gama Filipe Gama Colleague at Woo AppLisbon, Portugal View → AN Ana Nogueira Ana Nogueira Colleague at Woo AppPorto, Portugal View → SL Sólon Lira Sólon Lira Colleague at Woo AppPortugal View →
1 education record

Hugo M. Moreira education

  • Eapa
    Eapa
    Communication Design
FAQ

Frequently asked questions about Hugo M. Moreira

Quick answers generated from the profile data available on this page.

What company does Hugo M. Moreira work for?

Hugo M. Moreira works for WOO App.

What is Hugo M. Moreira's role at WOO App?

Hugo M. Moreira is listed as Team Leader - Customer Support and BackOffice at WOO App.

Where is Hugo M. Moreira based?

Hugo M. Moreira is based in Porto, Portugal while working with WOO App.

What companies has Hugo M. Moreira worked for?

Hugo M. Moreira has worked for Woo App and Manpowergroup Talent Solutions.

Who are Hugo M. Moreira's colleagues at WOO App?

Hugo M. Moreira's colleagues at WOO App include João Pedro Rezende, Caio Sousa, Agar Machado De Lima, Rita Garcia De Matos, and Filipe Gama.

How can I contact Hugo M. Moreira?

You can use AeroLeads to view verified contact signals for Hugo M. Moreira at WOO App, including work email, phone, and LinkedIn data when available.

What schools did Hugo M. Moreira attend?

Hugo M. Moreira holds Communication Design from Eapa.

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