Ming Lo Email & Phone Number

Hong Kong

Hong Kong

Lead and manage the helpdesk support team.Coach and train team members to continuously improve their technical skills.Troubleshoot on Windows, Mac, Office, Wi-Fi, and network setup.Provide onsite support for corporate clients on 5G CPE and mobile devices.Maintain IT software and hardware inventory and records.

Deliver phone and email support for end-users of The Hong Kong Jockey Club.Provide onsite support.Troubleshoot and resolve desktop environment problems.Respond to incoming phone calls and emails promptly.Prepare day-end reports.

Deliver phone and email support for end-users of Hong Kong Airlines.Troubleshoot and resolve desktop environment problems.Respond to incoming phone calls and emails promptly.Perform monthly housekeeping tasks according to operational procedures.Prepare weekly and monthly reports.

Install Microsoft Office on the computers in the office.Create accounts for new users and assist with password or login related issues.Troubleshoot and resolve any printer problems that arise in the office.Conduct an inventory of all the computers and related hardware in the office.Plan and coordinate events.Organize a joint-school award ceremony and coordinate guest attendance.Assist with administrative tasks.Provide continued administrative support for the Director.Strategically manage complex calendars, organizing meetings, and appointments.Manage the tender and quotation process.

Design Borderless Lab 365 - STEM laboratories project for secondary school students.Build, test, and debug the website and application for the Remote Lab.Create 3D models using SolidWorks, operate and maintain 3D printers for prototypes.Lead a team of undergraduate students in prototype building and experiment design.Assist as a laboratory tutor in conducting experiments.

Bachelor Of Science (Hons), Engineering Physics, Second-Class Honours

Associate'S Degree, Engineering