Harvey Scott Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

I oversee a team of 16 people responsible for CGU's internal control framework and BU risk profile for long tail claims. The team carries out control audit and assurance programs, reporting and analytics to improve customer satisfaction and ensure regulatory compliance.This role specifically oversees and ensures CGU operations and strategic activities.

This role played an important role in delivering IAG's Long Tail Claims Global Partnering Strategy across various brands (NRMA, WFI, and CGU). The role was responsible for analytics, forecasting and process re-engineering (solution design) of selected business processes offshore. As a project lead, this required significant stakeholder engagement, process.

Sydney, Australia

I manage a team that delivers on quality assurance and ensures compliance with our legal and regulatory obligations across CTP insurance schemes. Operating within 4 State and Territory schemes, NRMA and SGIC subsidiary brands, My team delivers enhanced customer experiences and improves efficiency through technology, upskilling our workforce and overseeing.

Sydney, Australia

I collaborate with general and insurance in-house legal counsel across the APAC region on insurance, corporate liability and employment law issues. Resolve complex incidents and liability disputes across Uber’s operations in Australia & NZ. Liaise with stakeholders (policy, communications etc.) to manage case files with adverse commercial outcomes to.

Sydney, New South Wales, Australia

Bayswater (Vic)

• Reported directly to General Counsel, working within a close legal team. - Prepared documentation requiring a high level of accuracy.- Drafting complex correspondence for General Counsel.- Legal research. - Improved.
• Provided technical support and responded to customer queries/complaints via phone and online to resolve complex problems
• Coordinated the operations and logistics the fulfilment of online orders across the region
• Liaised with marketing to ensure the website was maintained at all times with relevant materialSummary:- Administration- Audits- Data input- Project Management- ASIC compliance- Legal Research- Document Preparation.

Melbourne, Australia

Dealt with any area complaints providing conflict resolution promptly, sensitively and effectively.Functions and floor host responsible for ensuring a positive customer experience throughout the duration of the patrons experience.Listened to the needs of and communicated with patrons.Performed efficiently in a high stress and quick moving environment where.

Melbourne, Australia

In this role, I was engaged to assist in financial reporting. Using information technology (excel) I extracted financial data pertaining to relevant airway bills across multiple years for use in a legal proceeding.

Bachelor’S Degree, Law, 2-1

Activities and Societies: Deakin University Student Association (DUSA) Deakin Law Student Society (DLSS)

Dip Legal Practice, Law

Practical Legal Training (PLT)

Bachelor Of Science (B.S.), Electrical And Electronics Engineering

Activities and Societies: Melbourne University Choral Society (MUCS) Royal Melbourne Philharmonic (RMP) Rowing VictoriaBachelor Science.

Vce, Victorian Certificate Of Education - 96.05%

Activities and Societies: Senior House Cup Colours (Music) Academic Prizes (English, Art, Science) Peer Leadership Program Chapel Chorister