 Position function: Vendor and Project Manager. Facilitate and maintain relationships between your organization and vendors/partners. Monitoring our vendor to ensure compliance with company policies with regards to SLA and Incident management. Establishing standards by which to assess the performance of our vendors. Becoming the interface between the vendor and all other internal teams.

 Position function: Team leader and Project Manager. Primary Job responsibilities: Responsible to for the Co-Management of NSN single RAN project by ensuring proper operation for all network elements inside the insourced NSN RAN network of Orange. Most significant challenge: managing a team of three engineers and lifting their spirit by working as one whole unit “one team one goal” has always been my slogan to achieve the best results helping with the global target. While helping in… Show more  Position function: Team leader and Project Manager. Primary Job responsibilities: Responsible to for the Co-Management of NSN single RAN project by ensuring proper operation for all network elements inside the insourced NSN RAN network of Orange. Most significant challenge: managing a team of three engineers and lifting their spirit by working as one whole unit “one team one goal” has always been my slogan to achieve the best results helping with the global target. While helping in managing the team budget of approximately, Vendor contracts and calculating the expected revenues and defining key performance metrics to evaluate my team. Managed to successfully design a transfer the knowledge process capturing all actions performed by NSN vendor and transferring them into the insource area including the understanding of 2G,3G and 4G KPIs and counters that will allow our team to monitor the network performance. Most significant accomplishment: Awarded for effectively and efficiently participating in a core project that included regional rollout of the 4G “LTE”, modernizing our networks, ramping up the virtualization of new network in an effort to raise quality of the network and succeeded in achieving our target. Participated in re-branding strategy and comprehensive integrated marketing communications plan to strengthen market position and regional expansion through value-add differentiation. Empowered summer interns through training/education, presentations, and consultations increasing their awareness about mobile technologies and the industry trends, Training them on our day to day duties and give them a glimpse about a real job experience to stimulate their business/marketing sense. Show less

 Position function: Engineer and RQA. Primary Job responsibilities: Radio Quality Analysis (RQA) work following up the network health from the daily statistics (Call drop rate, TCH & SDCCH congestion rate, Hardware problems, etc.). Most significant challenge: Solving network problems by investigating framework & detecting the reasons for degradation in Network. Most significant accomplishment: I started to lead the RAN Access operation team in shortage crises occurred and our… Show more  Position function: Engineer and RQA. Primary Job responsibilities: Radio Quality Analysis (RQA) work following up the network health from the daily statistics (Call drop rate, TCH & SDCCH congestion rate, Hardware problems, etc.). Most significant challenge: Solving network problems by investigating framework & detecting the reasons for degradation in Network. Most significant accomplishment: I started to lead the RAN Access operation team in shortage crises occurred and our team passed with great results which proved my leader ship skills. I was awarded for my extensive efforts and great contribution the success of the NTRA project allowing our operator to be ranked number one in terms of network quality and customer satisfaction. Mentoring new team members by providing them with on-the-job training/support facilitating their harmonization with the team dynamics. Show less

 Duties and Responsibilities: Performance Management which allows monitoring the efficiency of the network, Telecom Services, monitoring quality of BSS equipment installations and the use of standards. Radio Quality Analysis (RQA) work following up the network health from the daily statistics (Call drop rate, TCH & SDCCH congestion rate, Hardware problems, etc.) and solving network problems by investigating & detecting the reasons. Utmost responsibility for the network health… Show more  Duties and Responsibilities: Performance Management which allows monitoring the efficiency of the network, Telecom Services, monitoring quality of BSS equipment installations and the use of standards. Radio Quality Analysis (RQA) work following up the network health from the daily statistics (Call drop rate, TCH & SDCCH congestion rate, Hardware problems, etc.) and solving network problems by investigating & detecting the reasons. Utmost responsibility for the network health daily checks via daily statistics, (call setup, drop call, quality problems, handover problems, paging overflow), daily hardware checks. Analysing complex BSS dysfunction and propose technical solutions or operating developments, detection and analysis of all alarms and events from the OMC-R and supporting maintenance team by piloting them by remote troubleshooting,. Performing all acceptance tests with the supplier, executing all kind of BSS operation work orders. Implementing all BSS S/W upgrades and corresponding fix releases delivered by supplier. Reporting all radio problems detected to the network performance team. Implementing all BSS expansion work including new sites creation, BTS TRX upgrade, BSC capacity upgrade and downgrade. Handling customer complains related to voice quality, including advanced investigations and solution introduction. Fault Management which allows supervising and repairing the network, and Implementing all network modification projects like migrating sites from BSC to another or migrating BSC. Show less