Regional Marketing Director - Domino'S Gcc & Levant
Dubai, United Arab Emirates
Led the regional marketing for Domino's in five markets, overseeing all marketing functions including strategy, brand, media, digital, CX, CRM, and social media. Improved digital media ROI by 17% and increased customer retention by 14% through strategic marketing and CRM initiatives.- Defined brand vision and positioning by aligning with market trends and customer feedback.- Developed product and pricing strategies based on market demand and customer satisfaction.- Designed… Show more Led the regional marketing for Domino's in five markets, overseeing all marketing functions including strategy, brand, media, digital, CX, CRM, and social media. Improved digital media ROI by 17% and increased customer retention by 14% through strategic marketing and CRM initiatives.- Defined brand vision and positioning by aligning with market trends and customer feedback.- Developed product and pricing strategies based on market demand and customer satisfaction.- Designed, planned, and oversaw multi-channel marketing campaigns in 5 markets.- Planned and monitored marketing budgets and media plans, tracking expenses and performance.- Provided market insights and competitive analysis, leading to a 15% increase in product sales.- Mentored and motivated team members, resulting in a 20% increase in productivity.- Determined and tracked KPIs for the Marketing Department, reporting outcomes to senior management.- Revamped marcomms strategy by conducting market research and audience analysis.- Launched Domino’s Expo 2020 campaign with strategic partnerships, under tight budget and timeline.- Improved Digital Media ROI by 17% through targeted ad campaigns and optimized ad spend.- Increased customer retention by 14% by implementing a comprehensive CRM system. Show less