Hannah B.

Hannah B. Email and Phone Number

ServiceNow Governance Lead @ Bank of America
Charlotte, NC, US
Hannah B.'s Location
Charlotte, North Carolina, United States, United States
About Hannah B.

Highly motivated business analyst with 3+ years in HRIS and Information Technology. Expertise in business processing and planning, elicitation, and project management. Proficient in documenting and mapping current ITSM processes and performing gap analyses, against desired best practices. Certified System Administrator and HRSD Certified Implementation Specialist on the ServiceNow platform.

Hannah B.'s Current Company Details
Bank of America

Bank Of America

View
ServiceNow Governance Lead
Charlotte, NC, US
Employees:
232061
Hannah B. Work Experience Details
  • Bank Of America
    Servicenow Governance Lead
    Bank Of America
    Charlotte, Nc, Us
  • Defense Contract Audit Agency
    Servicenow Administrator
    Defense Contract Audit Agency Sep 2024 - Present
    Charlotte, North Carolina, United States
  • Fidelity Investments
    Sr. Servicenow Analyst & Configurer
    Fidelity Investments May 2022 - Aug 2024
  • Wakemed
    Hris Analyst- Servicenow, Metrics And Reporting
    Wakemed Jun 2021 - May 2022
  • Wakemed
    Human Resources Representative- Compensation
    Wakemed Mar 2020 - Jun 2021
  • Concord Hospitality Enterprises
    Human Resources Coordinator
    Concord Hospitality Enterprises Jun 2019 - Mar 2020
  • North Carolina State University
    Administrative Assistant- Industry Expansion Solutions
    North Carolina State University Sep 2016 - May 2019
    Perform clerical duties, such as; email communication, faxing, and printing. Worked with the Safety group of the organization, our primary role was to conduct onsite courses within the community regarding Workplace Safety and OSHA Compliance. Responsible for making sure all materials for my team was ordered and gathered and conducted transactions between the regional managers and instructors.
  • North Carolina State University
    Hr Assistant-University Temporary Services
    North Carolina State University Jun 2016 - May 2019
    Responsible for conducting tasks given by the HR manager, along with placement specialists. Conducted reference checks, screened applicants and job pools (job postings). Performed tasks including; answering the phones, sending emails, faxing and customer service. Worked on various projects, such as file purging for files older than 5 years and invoicing departments for our services. Utilizing PeopleAdmin, PeopleSoft, and Bullhorn Software applications.
  • University Of North Carolina At Greensboro
    Undergraduate Student Worker- Office Of Student Rights And Responsibilities
    University Of North Carolina At Greensboro Aug 2016 - May 2019
    My duties working with the Office of Student Rights and Responsibilities consisted of greeting visitors, assisting with check in, and uploading check in documents into Maxient system. Clerical duties such as; faxing, mailing, answering the phone, and sending emails. Responsible for updating student conduct cases and creating Academic Integrity violation cases. Responsibility to train new student workers and to create schedules. Responsible for conducting and coordinating projects, such as updating the new 2018 Maxient Training Manual.
  • Nationwide Insurance
    Administrative Assistant
    Nationwide Insurance Aug 2014 - May 2016
    Office/clerical work, answering phones and gave messages. Faxing, mailing, sending emails, etc. Payment collections from customers.

Hannah B. Education Details

Frequently Asked Questions about Hannah B.

What company does Hannah B. work for?

Hannah B. works for Bank Of America

What is Hannah B.'s role at the current company?

Hannah B.'s current role is ServiceNow Governance Lead.

What schools did Hannah B. attend?

Hannah B. attended Western Carolina University, University Of North Carolina At Greensboro, Johnston Community College.

Who are Hannah B.'s colleagues?

Hannah B.'s colleagues are Elliott Cherry, Tim Landow, Lindsay D'ambra, Nilaya Alluru, Ayush Garg, Steven Baronoff, Sheila Sellers.

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