Hillary Benson, Mpa, Cppm Email & Phone Number

Minneapolis, Mn, Us

St Paul, Minnesota, United States

United States

Participates in all aspects of planning and organizing Community Development leadership team meetings, special events, and responsible for all department internal communications. Program Manager of the City’s Bloom in Bloomington Internship program, from concept development to implementation details. Responsible for maintaining and creating the Community Development Department's budget on behalf of the Director, and explaining fund balances to leadership staff. Ensures successful onboarding of every new employee that enters the department from ordering supplies, creating reference documents for their role, and connecting staff with training and resources for success. Content creator, editor, and distributor of internal Community Development Department newsletter. Contributes structure and process to group projects and/or meetings to ensure effective problem solving and high-quality decision making by managers and supervisors of the department. Makes recommendations to leadership on the right techniques or tools for the task at hand. Guides teams and groups of internal and external stakeholders through strategic planning, continuous improvement and engagement initiatives, with a focus on collaboration and respect for colleagues and customers. Coordinates administrative assistance for the Director of Community Development. Works to help coordinate and align the work of the various Community Development divisions towards a common goal. Coordinates, researches and provides information and support to the department and its various work groups or teams. Provides information and project coordination as needed on behalf of the Community Development Director to the City Manager, Executive Leadership Team, Community Development Board members, and City Council members.

Bloomington, Minnesota

Provides administrative support to staff and leadership of the Community Development Department. Maintains a network of relationships with City staff at all levels, including commissions, City Council and the public. Processes applications and answers client questions related to City Code requirements, permitting processes, and other inquiries. Responds to and resolves difficult complaints and sensitive inquiries, disputes and issues regarding nuisance, housing, lodging, and restaurant City Code violations.

Bloomington, Minnesota

Responded to inquiries, and provided administrative assistance for all programs and services provided by the HRA. Managed department's data with a working knowledge of specific rehabilitation loan software and housing assistance software. Prepared invoices and documents necessary for loan repayments and subordinations, as well as working effectively with bank and loan officials. Notary Public in Community Development. Processed applications and answers client questions as they relate to the City's Section 8 Program, CDBG Home Improvement Loans, City Code requirements, and other inquiries.

6800 York Avenue S., Edina, Mn

Developed and effectively implemented marketing strategies and community outreach initiatives to promote luxury housing units owned and managed by StuartCo Properties. Prepared lease agreement contracts, collected rent payments, and conducted property tours.Maintained relationships with public officials, local businesses, and relocation departments.

Roseville, Minnesota

News correspondent and anchor for the local access news program, the North Suburban Beat.Coordinated interviews with public officials and edited footage of the ten North Suburbs of the Twin Cities to produce stories under tight deadlines. Operated camera and audio equipment for live sporting events and in-studio shoots.

Minneapolis, Minnesota

Conducted after-hour property tours and oversaw operations for two high-rise apartment complexes. Performed administrative tasks including scheduling appointments, drafted and explained lease contracts to prospective renters, and processed maintenance requests. Responded to and resolved difficult complaints and sensitive resident inquiries.

Minnesota State Capitol - St Paul, Minnesota

Performed administrative tasks including scheduling meetings, filing confidential documents, and keeping public officials informed on all matters. Assisted with press conferences and events.Captured, filmed, and professionally edited video content for use on social media and other platforms.

Creating content on social media for a re-election campaign with the communications department for Keith Ellison for Congress.

Administrative tasks including mailing letters to applicants for the University of Wisconsin- Eau Claire, filing documents, taking phone calls regarding application statuses and assisting with prospective student orientations

Corporate Headquarters, Richfield, Mn

Assisting with administrative tasks such as phone calls, filing, and attending crucial meetings. Conducting surveys on college campuses for research on future projects for Best Buy electronic vending machines.

Master Of Public Administration - Mpa, Public Administration

Bachelor Of Arts (B.A.), Studies In Cinema And Media Culture

Bachelor Of Arts (B.A.), Environmental Studies