Doan Huynh N. Email & Phone Number

• Manage 2 largest divisions (music.jp and LunaLuna) with 40+ members.• Responsible for business development, project management, people development, resource management, delivery and customer engagement.Highlight:• NPS of our client improved from +25 to +50 after 1 year and continuous improving.• Keep all significant metrics (QCD, Client Satisfaction, Employee Satisfaction, People Retention, Process Maturity Score) at high level.• Key contributor in the transition from Waterfall to Agile Software Development for music.jp division.

Design & develop project for internal use• Spider Engine: write a web crawler for data extracting/collecting.• Product Review Web Portal: develop an ASP.NET web portal for product review information.• Customer Reporting: develop a client portal used for reporting and rich data presentation in Silverlight Technologies: Silverlight, Charting, RIA Service, WCF, .NET Framework 4.0• qVision: measures the needs, wants, and expectations of customers by systematically aggregating thousands of consumer reviews, blogs, surveys and articles online across multiple websites.

• Training new staffs.• Develop outsourcing project:- Pipeline Inspection version 2- VisioBoard: a virtual classroom in which teachers give interactive lectures to students over the internet. Technologies: C#, Graphic Engine, LaTex, Plotting, Expression editor, Threading, SkypeAPI

• Design and develop framework for internal use:- Data Abstraction Layer (ORM, Reflection, MS SQL, Access, MySQL)- UI controls and components (GDI+, Threading, Photoshop)- Accounting Module- Office Reader/Writer- Serializer (Parser, XML, IO)• Develop outsourcing project:- Pipeline Inspection: graphical analysis software for assisting with manual analysis and automatic analysis of anomalies in oil pipelines. Technologies: C#, GDI+, 3D Graphic Engine, Threading, Report Engine.- Touchscreen kiosk: The kiosk transparently synchronizes with central server. Regardless whether internet connection is available or not, users can work with the kiosk without noticing the internet disruption. Technologies: Touchscreen, WPF, WCF, Expression Blend, Web service, File transfer & synchronization, Threading.- Real Estate website: Building a website to manage real estate. Technologies: ASP.NET, XAF, CSS, JavaScript, CMS, SEO, Web control.- Candidate Management website: Develop a web site to manage jobs and candidates for Novalink Solutions LLC. Technologies: PHP, MySQL, CakePHP, MVC, Prototype library, AJAX, JavaScript, CSS, Rico.