Manage the product backlogs and prioritization process with the businessFacilitate the negotiation of priorities amongst multiple stakeholders/product ownersFacilitate the daily scrum meetings, sprint planning, sprint demonstrations, and retrospective meetingsManage the deliverables forecasting in each iteration, based on evidence and system dataProvide expertise in development estimation and planning and is able to complete well-documented project plans where applicable for project workManage risks and issues proactively, escalating as required to ensure deliverables are met on time and on budgetAssist the team in clarifying development objectives and goals and define the actions required to achieve themExperience as a Business AnalystDesign/Update Workflows, Write Automation rules and Manage User roles, permissions & Notifications in Jira Service Management. Assist in deployment, documentation, & policies management of IT applications.To train and instruct users concerning their specific day-to-day problems, and execute corrective action when necessary.Key resource from IT department IMS(Integrated Management System).

Planning, coordination on development and deployment of hospital management information system (HMIS).Developing and implementing strategies of management with the help of effective design/plan and by creating an automated environment to achieve organizational goals.Developing and conducting periodical training sessions on use of application modules in effective and efficient manner.Preparation of application manuals to facilities end usersCoordination with medical and other units to assess their requirement and filling the gaps by providing them with automated solutions.Designing of workflows and data flows to bridge the gap between developer and end user.Liaison with various functional heads of the Organization to timely address functional issues related to software.Supervision of two team members to achieve departmental goals. Customization.

Liaison between SOFTECH/KIH for delivery of products and timeline tracking.Conducting Essential Training of End Users when required.End User Support in the abovementioned modules.QA & UAT testing of Clinical/Technical HMIS ModulesReporting Issues /bugs and requirements to SOFTECH. Backup of databases & applications on a daily & weekly basis.Data comparison reports to management. HMIS User profile & roles management

HMIS Support to end users.In house database reports development.Hardware/software support to end users.Database assistance to application team.Daily application and database backups.