Jenny H. Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

• Connect one-on-one with aspiring and established small business owners to help them find answers regarding their business ideas, regulations, licensing, marketing strategies, trend research, planning, strategic growth, and funding opportunities.• Respond to client inquiries daily via phone, email, and video while maintaining excellent client satisfaction and building relationships with 1500+ small business owners in Alberta.• Presenting and facilitating monthly webinars/workshops to help clients learn how to start a successful business.• Efficiently managing internal scheduling operations and providing comprehensive booking support for staff.

Edmonton, Alberta, Canada

• Analyzed small business clients' digital needs by conducting online audits and providing the necessary tools and resources to successfully manage their online business.• Taught business owners marketing concepts and provided guidance on creating customer personas, customer journeys, content creation, social media management, post scheduling, branding, SEO, advertising campaigns, email marketing strategies, lead generation, and building partnerships with organizations.• Built professional relationships with 150+ clients while updating the CRM database.

Keep track of your finances, analyze your spending habits, and invest wisely for your future with SimpleTracker. Our user-friendly interface makes it easy to track your expenses, create personalized budgets, and gain valuable financial insights. It's time to take control of your finances and achieve your goals with simplicity and ease.

As we strive for a more equitable society, it's crucial that we uplift and empower underprivileged youth. By providing them with education and entrepreneurial opportunities, we can help them unlock their potential and pave the way for a brighter future. Let's work together to make a positive impact in our communities and beyond.

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

• Helping parents take a much-needed break from their children to rejuvenate and be better parents.• Assisting children with subjects such as Math, Science, English, and Social Studies to help build academic confidence.• Reading books with children to develop literacy and communication skills.• Organizing and leading activities to make sure kids are having creative fun and less screen time.

• Provided technical support to 1,200+ attendees by hosting online meetings/webinars via Zoom which resulted in over 100+ smooth conference sessions taking place within the virtual environment.• Responded to requests for technical assistance via online chat and video call.• Managed polls, breakout rooms, webinar settings, recordings, and live streaming, as needed.

• Arranged mail orders and scanned, photocopied, and printed documents as needed.• Provided executive assistance to the CEO through various administrative tasks including scheduling, invoicing, website maintenance, marketing, etc.

• Greeted customers in a friendly manner and assisted with orders, scheduled pickups, and requests.• Answered 40+ phone calls per shift and scheduled customer orders through online system.• Ensured front desk was organized, clean, and presentable at all times.

Edmonton, Alberta, Canada

• Served guests to ensure customer satisfaction and processed payments.• Recognized as a lead server with responsibility for overseeing opening/closing and mentoring new servers regarding menu items, company policies, and procedures.

Bachelor Of Commerce - Bcom, Marketing

Bachelor Of Arts, Psychology & Human Geography

Activities and Societies: Applied Leadership Program (2019-2020) Friends Across Campus (2018-2020) TedxUAlberta (2019-2020) City.

Digital Marketing Certificate

Developing digital marketing skills by covering topics including Social Media, SEO, Google Ads, Facebook, Instagram Ads, Hootsuite, Google.

Leadership Certificate