Hazem Nofal Email & Phone Number

Cairo, Egypt

Scope of key deliverables:• Digital transformation consulting.• BPO/ITO Sourcing Advisory services.• BPO/ITO vendor management.• Delivery centers establishment and growth support.• Systems architect consultancy: BPO, ITO, SSC, SaaS and IaaS.• Entrepreneurs/Startups coaching and mentoring.

Startup Academy

As a Tech Entrepreneur, Digital Business and Leadership Expert. I have spent over 20 years in different executive roles in the TMT space. As an entrepreneurial business coach, my biggest passion is to inspire people to dream big and to equip them to be more efficient, effective, discover hidden potentials, achieve outstanding results and long-term success in life and business in the Digital Age.Mixing a unique academic blend of telecom, software development, business administration and project management together with executive experience in multinationals, regional players as well as government agencies gave me a great exposure to various stakeholders and gave to opportunity to engage with wide range of business verticals.

Maadi, Cairo, Egypt

Jersey Marine, Wales, United Kingdom

Jersey, Channel Islands

The main objective is to establish IC-Halal mark awareness and extend existence across the world through business partners network

Cairo Governorate, Egypt

As Business Consultants, we help our clients finding the proper ERP components to further enhance their businesses performance, simplify their processes and smooth their operations.- Ensure customers’ Key Business Requirements understanding and technical discovery- Customize and present the right solution and value propositions- Gab fitting clients' needs through designing innovative solutions - Identify System architecture & BOM for the approved solutionsWe adopt the Sure Step implementation model for a structured service delivery approach:Diagnostic => Analysis => Design => Development => Deployment => OperationIt is a cloud based ERP solutions focusing on the construction business vertical.ERP provides Project Management services to clients: TIME MANAGEMENT - COST MANAGEMENT - DOCUMENT MANAGEMENT - QUALITY MANAGEMENT - SAFETY PLANNING - CONTRACT MANAGEMENT - REPORTING

Cairo, Egypt

Working at TIEC (the Technology Innovation and Entrepreneurship Center) with main objective to attract investors and partners to invest in Egypt's Tech Startups and entrepreneurs in order to minimize the equity gap and foster an innovation-based economy.The Investment & Funding department accountabilities focus on fostering relationship between the Technology Innovation and Entrepreneurship Center and the following parties:1) Venture Capitalists and Angel Investors.2) International Universities and Colleges.3) Multinational Companies.4) ICT Expatriates abroad.Programs:== TIEC-SFD VC Fund== Startups breakfast with MNC== Road to startups investment

Smart Village - Cairo, Egypt

Provide end-to-end support for investors seeking to explore Egypt as an outsourcing destination, helping investors explore the country’s Business Process and IT outsourcing potentials, provide support and guidance in setting up and establishment, and work closely with each investor to explore and apply for incentives that support the company’s business needs. Achievements:• Supported FDI accounts to grow their centers operations in Egypt by 3,500 FTEs over 3 years.• Supported new FDI accounts to establish & grow their centers operations in Egypt by 2,500 FTEs over 3 years.Scope of responsibilities:• Present Egypt’s value proposition at the global BPO/ITO conferences showing Egypt’s competitive advantage as a preferred destination for the off-shoring and outsourcing.• Conduct in depth market and prospects demographic analysis to identify the appropriate engagement models when promoting Egypt as BPO/ITO destination to foreign investors either in the supply markets or in the demand markets.• Drive team’s business development pipeline and proactively approaching new BPO/ITO investors in different markets.• Manage the team end–to–end responsibility of BPO/ITO investor’s business development and account management interactions.• Maintain relationships with sourcing advisors and deal consultants in different markets.• Maintain professional relationships with the key investor decision makers/influencers.• Liaise with infrastructure stakeholders to ensure fulfillment of investor’s needs.• Provide full support to the investors due diligence visit planning and execution.• Present investor’s business case to the board and manage contract negotiations with investors.• Actively participated in events/conferences and business trips ensuring that Egypt's competitive advantage is communicated to key decision makers.• Ensuring attendance of ITIDA at key international events for outsourcing and off-shoring.

Caio, Egypt

Business Development & Sales: Developing company's strategic business development objectives. Developing new business process outsourcing BPO engagement models. Successfully introduced IaaS serving remote client’s callcenter. Approaching prospect clients in different segments, prepare & conduct sales presentations, understand client's requirements and convert them into service solutions/configurations. Approaching different markets USA, UK, and GCC. Executing Sales plans with full sales quota responsibility. Compiling responses to RFPs and tender documents.Account management: Developing business relationships with key accounts. Developing business relationships with suppliers, technology partners, and landlords. Negotiating complex contracts with different accounts. Directing project development/implementation engagement plans. Monitor running projects' operational progress against SLA targets and organize counter-measures when required.

Cairo, Egypt

 Developing business relationships with GSM operators, content providers and technology partners (VAS). Developing business relationships with mobile marketing key accounts. GSM VAS solutions development and successful delivery assurance. Directing the business development activities in different markets. Directing product development teams and the Content Management teams. Responding to RFPs and tender documents. Breakdown corporate strategic goals into business plans and performance targets. Ensuring effective management processes are in place at all levels. Monitoring operational progress against performance targets and organizes counter-measures when required.

Cairo, Egypt

The Vice Presedent of the company for Marketing and Business Development:• Re-positioned prepaid phone concept vs. the threat posed by the GSM penetration via call retail services• Introduced a portfolio of new VAS & IVR services as well as other services integration.

Achievements: Integrated the BI portal with a country-wide GIS to provide more powerful location-based analysis. Introduced a wide portfolio of new VAS & IVR services like: SMS, MMS, e-mail, Ringtones, Logos … etc on payphones, including terminals S/W and H/W engineering with gateways and contents providers interconnection agreements.(The first Public Payphone network that provides GSM value added services)Roles and Responsibilities: Essential duties and responsibilities are to support:• Information Technologies Manager• InfoCenter Manager Managed and developed frame contracts with domestic and international prepaid IC / SMART cards manufacturers. Strengthened relationships with prepaid IC / SMART cards and payphone manufacturers. Managed contracts negotiations with different suppliers.  Integrated two new payphone types with the existing network. Consolidated the whole network billing CDR systems and BI reporting portal.Introduced a group of new service offering brands.

Maadi - Cairo

Achievements:Lucent DSLAM boards adaptation August 2001 Locally accomplished a critical hardware revision upgrade for largest operational live network (more than 600 DSL circuit backs) in less than two weeks (half of the planned duration) by leading the technical teams in Egypt and USA.Cost savings: $2,000,000 - Revenue recognized: $6,000,000Lucent Technical Support Center April 2000 Participated in a six months regional technical support on-job-training assignment for Lucent's INS products (ATM, Frame Relay, DSL, and Dialup) including troubleshooting, root cause tracing ... etc., Sophia-antipolice, France.Roles and Responsibilities: Support Sales department in tenders in pre-award phase. Participating in the implementation practice and project rollout. Support and maintaining several internetworking networks in Egypt and Algeria. Full Hardware/Software customer support for every Lucent's INS products (ATM, Frame Relay, DSL, and Dialup) including troubleshooting, root cause tracing ... etc.

Maadi - Cairo

Roles and Responsibilities:- Develop and follow-up Implementation Plans and resources mapping.- Coordinate rollout activities with installation, testing and logistic teams.- Generate the “Golden Pyramid” project’s performance progress reports.- Processing network design book into an Office Data Manual (ODM) for Implementation team.- Updating and record keeping of network As Built Book (ABB)

Professional Diploma, Project Management (Pmp)

Mba, Marketing And Business Development, A

Master of Business Adminstration

Professional Diploma, Project Management, A

Professional Diploma, S/W Skills Development Program (Ssdp10), Excellent

A 9 months program studying Software Skills Development Program SSDP

Bachelor’S Degree, Telecommunications And Electronics, Good