-Planning and implementing office systems, practices, and equipment procurement-Achieve revenue goals by managing patient schedules and staff productivity-Increase and stimulate new patient growth by supporting marketing and promotional programs-Provide annual performance reviews for all staff-Organizing office operations, procedures and manuals; reviewing and approving supply requisitions; assigning and monitoring clerical functions-Monitor and manage production capacity, collections and annual financial forecasting.

-Facilitate patient relations & escalate issues and patient complaints to Clinic Coordinator.-Confirm the next day’s appointments according to protocol and patient preferences.-Schedule patients for efficient use of doctor and staff time; maintain appointment calendar.-Direct billing to dental insurance company and/or collect payment from patients at the time of treatment.-Prepare financial treatment plans and present plan options to patients-Gather and accurately record medical, personal, and insurance information from patients; ensure this information is updated for existing patients.-Accurately file patient information, seeing that records are stored securely and handled in compliance with privacy and security regulations.-Track cases and referrals to and from other doctors.-Manage recall and inactive patient system.-Submit treatment plans for predetermination of benefits; prepare claim forms for patients with dental insurance; mail or electronically submit claim forms from office.-Direct billing to dental insurance company and/or collect payment from patients at the time of treatment.-Organize supporting materials for claim forms, such as radiographs or written narratives.-Manage accounts receivable as per clinic protocol

-Monitor prescription-filling process to ensure compliance with relevant regulations and pharmacy policies-Liaises with healthcare providers and patients to obtain correct prescription information-Took inventory of drugs on hand and records results-Placed orders for additional drugs as directed by the pharmacist-Maintain electronic patient information-Prepared billing information for medications-Completed patients' sales transactions for purchase of prescription and over-the-counter medications as well as other pharmaceutical products