Ho Wei Ren Email and Phone Number

-Designed an advanced Retrieve-Augmented Generation (RAG) system to assist the customer service team by centralizing company information, reducing workload, and streamlining access to essential data.-Developed a customer service chatbot, automating product exploration and reducing browsing time, while enabling instant resolution of user inquiries, significantly improving user engagement and eliminating the need for manual searching.-Implemented scalable and secure cloud infrastructure on AWS, optimizing deployment and reducing operational overhead.

•Developed and automated data pipelines using Python, Google BigQuery, and Airflow within an ETL framework•Enhanced ChatGPT API performance using GraphQL and prompt engineering, making the chatbox more responsive•Implemented an efficient data pipeline for incremental loading from Google BigQuery to Weaviate•Optimized code for a data science project to meet specific customer requirements•Created a script to scrape data from websites using Selenium•Developed API by using nodejs •Collaborated with data scientists and business analyst on the gen ai project