Responsibilities:- Project Management: Responsible for controlling the progress of projects and ensuring KPIs and set timelines are met (Project: AI Transformation, e-Sport, Sigma).- Market Research: Conduct business reports, market reports in the Telco sector.Coordination: Take minutes of meetings and connect relevant members to ensure assigned tasks are completed on time.- Event Organization: Organize events with more than 300 participants for high-level executives, C-level- Strategic consulting: Develop strategic implementation plans and analyze business proposals, research the competitive landscape to identify risks and opportunities, evaluate the effectiveness of strategic and operational activities.Key Achievements:- Sigma project launch success: Successfully contributed to the timely launch of educational combo sales for the Sigma project (cross-selling and upselling initiative).- AI Transformation Wave Across the Company: Contributed to the successful implementation of AI transformation projects, with 80% of office employees proficiently using and applying AI tools in their daily work.- Company Officially Enters the Gaming Market: Research insights into the market provided a foundational basis for the company to launch a promising new business model.

Responsibilities:- Internal Reporter: Implement content for cultural development, internally.- Channel Management: Manage content on the company’s internal channels: Website, Newsletter.- Project Management: Manage internal projects such as Foxsteps, Chronicles…- Corporate Culture Development: Enhance internal engagement through content development, interactive activities, projects, and measurement of corporate culture health.Key Achievements:- Increase internal cohesion: Successfully implemented initiatives to enhance internal cohesion and develop corporate culture, resulting in a significant reduction in employee turnover.- Employee experience: Improved employee experience, leading to increased job satisfaction and higher engagement rates.- Organizational development: Played a key role in organizing internal events, effectively communicating the organization's goals, strategies, and vision to create a positive and enjoyable work environment.- Develop CSR mission: Played a key role in organizing CSR activities (Foxsteps 2019, 2020 - a nationwide race to raise funds for building playgrounds for children).

Responsibilities:- Research: Investigate learning theories, educational trends, and emerging technologies. Analyze data on student performance and engagement.- Curriculum Development: Design innovative educational programs, courses, and materials. Align content with learning objectives and standards.- Assessment Design: Create effective tools to measure student learning and evaluate program effectiveness.- Technology Integration: Explore and implement educational technologies to enhance teaching and learning experiences.- Professional Development: Provide training and support for educators to implement new research findings and instructional strategies.Key Achievements:- Enhanced accessibility to new business models: Researched business models for SMEs and successfully assisted the organization in implementing this model nationwide.- Prestigious international CXM event organization: Market and CX industry data, along with capability profiles, contributed to the successful organization of a joint event between FSB and the University of Michigan (Global CX Summit "CUSTOMER EXPERIENCE TRENDS AND STRATEGIES 2024") with over 1,000 attendees.

Responsibilities:- Reporter: Utilize writing, interviewing, and storytelling skills to deliver news to readers promptly and effectively.- Translation: Leverage foreign language proficiency (English, Chinese) to translate information and content from international publications into Vietnamese for local readers.- Branding Strategy & Content: Based on the requirements of brands and partners, develop brand development strategies and deploy content within the health and lifestyle industries.Key Achievements:- Creating a breakthrough in Zingnews' reputation and popularity in the newspaper market: Significantly contributed to Zingnews' specialized Vaccine and COVID-19 section's success, achieving the highest viewership in 2022 and ultimately winning WAN-IFRA Asia's Silver Award for Best News Website in 2023.

- Branding Strategy & Content: Based on the requirements of brands and partners, develop brand development strategies and deploy content within the health.- Health start-up project management: Led the development of Vietnam's first health lookup website system, connecting reputable experts nationwide and providing remote consultation and appointment booking services (https://suckhoehangngay.vn)- Brand development strategy: Defined the target audience, budget, and brand positioning of the website, and created corresponding content development plans.- Human resource management: Led and managed a team of five members to execute tasks in alignment with the proposed strategy and plans.