I am responsible for Take Profit’s customer centric, omnichannel, transformation and executive lead of several key strategic front and back-of-house transformation projects.Responsibilities:- Omnichannel Transformation across all digital channels- Putting data & insight at the heart of stock market innovation, new digital propositions upgrades. 
- Building a stronger more joined up end-to-end view of customer experience and bringing Digital Product, Customer Marketing and Physical Operations together.
- Leading the CX, Brand, Performance Marketing, Data & Insight and Digital Product Teams.
- Exec sponsorship of strategic front & back of house, B2B and B2C, business change initiatives.

* Practice Management- Led the "Central Sales Desk" of Analytics and Cognitive Team to enable the sales mindset amongst the senior professionals in the practice.- Trained new consultants on the consulting skills and mentored them to develop the “consulting” mind set.- Responsible for tracking and monitoring the financial health of the practice by tracking KPIs like revenue, margins and utilization.* Product & Program Management- Assessed & cultivated long-term strategic goals for business in conjunction with management and other stakeholders- Analyzed data and contributed to making critical decisions: prioritized features, bugs, test features in coordination with Tech team* Business Analysis- Facilitated workshops with CXOs, analyzed requirements to cover the end to end business processes and workflows- Discussed and finalized the To-Be Scenarios with clients in helping them build the envisaged solution- Produced high quality BRDs and effectively prioritized and managed the scope of each feature to deliver key capabilities on time & budget* Data Visualization- Drove Insights via Intelligent Data Visualization - Evolved firm-wide data visualization adoption- Developed User Experience Designs incorporating user needs and management expectations

- Lead the implementation of data strategy roadmap for the enterprise data; including data management for our enterprise data lake, data warehouse, Business Intelligence and advanced data analytics system- Built tailor-made forecasting tools and methodologies for sales and user acquisition based on market benchmarks, that demonstrated a solid track record of over 90% forecast accuracy for 7 supershow launches- Managed and trained interns in charge of reporting sales performance and monitoring network trends- Led the newly formed Data Analysis team from a technical and organizational standpoint- Strenghtened the relationship and trust between the BI team and internal stakeholders through constant communication, timely delivery of reports and analyses, and a service-oriented team mindset- Initiated innovative, personalized data storytelling projects in collaboration with Branding, Marketing: the first POC was an infographic featuring general and individual data, which increased email/ channel subscriptions by 126%

* Digital Transformation- Supported 200 companies in their digital transformation journeys by contextualizing the “Digital” concept and developed a roadmap for transformation using tools & techniques.- Collaborated with major MNCs to create their successful Digital portfolios identifying usable cases across technologies like Analytics, Big Data, AI- Identified critical processes, based on business priorities, for digital enablement.* Artificial Intelligence & Analytics- Provided Artificial Intelligence, analytical advisory services for clients, with the aim to enhance and develop the analytics capabilities of organizations.- Identified and explored depth of analytical maturity, key benefits, and improvement areas for TMT clients- Application of a W5H to 4-D approach i.e., understood the business problem in detail - (Why, What, When, Where, How and Who) and created solutions using 4-D approach (Define, Design, Develop and Deploy)* Analytics & Cognitive- An established consultant working closely within Advertising, Financial Services & GIC Customers on business & technology- Expertised in adding business value for the customers by solving their business problems with the help of Technology and process solutions- Led some of the global priority accounts and be responsible for relationship, account ownership and driving value for customers, for both VCCorp and Admicro- Experienced in managing projects related to IT Strategy and Digital Transformation especially in the field of Artificial Intelligence, Analytics, data governance, balance score card, reporting, metrics and KPI's- Led a team responsible for architecting and executing VCC B2B digital marketing strategy, which includes campaigns, product and solutions content on VCC, and owned the paid search global strategy for regional marketing team execution.

• F&B company that currently owns PABLO Vietnam (currently operating 5 stores in Vietnam's 2 largest cities).• Led the Business Unit and responsible for brand planning as well as digital strategy• Worked towards achieving operational & financial objectives by retention of existing clients & drives for new clients• Monitored, analyzed, optimized plans and strategies to achieve specific vgoals; Define metrics for initiatives and campaigns and monitor performance• Manage Inbound Marketing through SEO, Blog & Forum, Page Optimizations, Remarketing, Landing Pages to increase organic customer visit that results in increase brand eye-balls & improved Sales Conversions with low Cost high ROI

• Monitored cooperation projects & connections between the bank and partners of various sectors, such as: Telecommunications, fin-techs and digital solutions.• In charge of implementing various customer acquisition projects, covering both business development programs and technical solutions on the online platform• In charge of managing customer retention, usage & loyalty programs for lending product.• Cooperated with partners to create attractive selling-points & sales strategy to ensure project’s expected outcome.• Developed of the operating model & tools that supporting Sales, including: Sales procedure, sales script, training for sales staff etc & Lending admin system, online registration tools.• Formed operating models, policies, procedures, evaluation tools and business controls to maximize outcomes for project.• Implemented regular market research reports to identify partnership opportunities for consumer loan products, such as: cooperating selling, connecting payment gateway, account activation programs, branding...

I'm a successful serial business development in fields of E-commerce, digital and Affiliate Marketing. Has more 2 years experience of working as Business & Partnership Manager of AdFlex - the leading Affiliate Marketing Network in Southeast Asia. Helped AdFlex dominate in 5 market: Philippines, Indonesia, Thailand, Malaysia and Vietnam. Took responsibility of both developing and operating Business:*Business Development:- Created and articulate compelling value propositions that drive adoption of Affiliate Marketing in businesses across SEA- Managed and monitored the client pipeline by CRM- Co-set structured sales targets and developed the company's revenues- Co-ordinated closely with Marketing and directed team on cool and creative marketing ideas that spark true enthusiasm in our customers and partners- Market researching, finding, negotiating and making decisions on every new collaboration contract, payment and debt.- Worked with Traffic, Content, Tech (BA) teams to clarify new products, providing useful information for each party for smoother daily process.*Business Operation:- Took control of business performance index by collecting, analyzing and evaluating data from system.- Worked closely between customers and internal teams to deliver right information at right time, helping to enhance working performance of both parties.- Managed risk and fraud, available for any problem arises at any time.