Phuong Hoang Thi Bich Email & Phone Number

Responsible for searching new customers whose demands are matching with Haravan's service and consult them to use our solutions.Analyze the right needs, make our customers understand clearly how Haravan platform works so that they can apply our technology for marketing purposes and operation optimization.Develop close connection with my customer from the time we first reach for each other to the final stage.

Ho Chi Minh City, Vietnam

Answer calls and respond to emails/ website/ fanpage to handle customer inquiries.Provide customers with product and service information. Update existing customer information into system.Follow up with customer call where necessary.Register and follow up customer complaints. Identify and escalate priority issues.Document all call information according to standard operating procedures.Complete call logs and follow quality assurance standard. Produce call reports.Others: to be assigned by the line manager or Company's management

Ho Chi Minh City, Vietnam

Shift leader at CallCenter for F&B brands such as Dominos Pizza, Popeyes, Burger King, McDonald's.Take delivery orders from customer.Deal with customer complaints.Do daily reports as well as other reports when requested.Supervise a team with 3 or 4 members to make sure daily tasks done well