Kim Hoang Email & Phone Number

Lee'S Summit, Mo, Us

Charlotte, Nc, Us

Prairie Village, Ks, Us

Overland Park, Ks, Us

As a Salesforce Developer with Netsmart, I worked with the executive team, consulting, sales org and client services to create customized Salesforce applications for each group. These range from simple UX updates like creating a new App to streamline a department's interface, or more complicated logic-driven processes that require Apex coding, Visualforce page design, workflow & approval processes. Major accomplishments included designing a Quote-automation system that drastically reduced pricing turnaround times, and building a custom integration/interface between the company's accounting system (Softrax) and FinancialForce PSA.

Overland Park, Ks, Us

SalesForce.com DeveloperAs an IT contractor to CenturyLink, I worked with a group of developers to develop cloud-based applications to support the company’s sales team. Leveraging the Salesforce.com platform – utilizing Visualforce and Apex Code, as well as CenturyLink’s custom data model – our team’s focal point was to integrate the company’s various sales and pricing tools into a single, comprehensive, and dynamic sales application. Within that pricing application, I worked primarily with the output document system which generated customer-facing documents (order forms, quotes, contracts, etc) that incorporated customer, company and product information. In addition, I utilized ETL processes to load new products into the application and managed products/records within Salesforce. Outside of the above, I also provided break/fix support to the company's internal users - specializing in product availability and pricing issues.

Responsible for the direction of the central office activities of a property management company with 26+ Value Place hotel properties in 12 states - including management of the company's Regional & District Managers and the Home Office support staff. For our management company, I specialized in project management and new property openings, having been involved in 26 property openings. * Acted as System Administrator for all of the company's major IT applications - including MS Exchange, Remco PMS Software, ADP HR/Benefits and Pay eXpert* Created and led the company's training department, which led to the first approved non-franchisor operated Property Manager Training Program* Led the HR/Payroll department - including creation of the company's first HR Handbook and implemetation of ADP HR/Benefits and Pay eXpert* Selected to Value Place Strategic-Partners Advisory Council, Technology Committee (2007 to 2010).

Primary responsibilities included supervision of four Gingiss/Savvi Formalwear retail store locations and one warehouse location. Additional duties included recruiting, scheduling and training of associates, and creating/maintaining of school district partnerships.I coordinated special events such as company-sponsored fashion shows, bridal fair exhibits, and other community-related sponsorships. Same-event registrations regularly increased by double-digits over previous years.

Senior manager of two Sunglass Hut store locations with an annual revenue totaling over $1 million in sales, for an internationally recognized leader in specialty retailing. I was responsible for the direct supervision of up to 15 associates, retail sales, and total compliance of district and corporate objectives. Both locations experienced double-digit sales increases through improved recruiting, training, customer service, operational efficiency, and loss prevention.* Platinum Customer Service Award - November 1999* President’s Club Member - Summer 2000* Hot 50 Sales Associates - July 2001

Bachelor Of Science, Business Administration & Accounting

Mcts Certification, 3.5 .Net Framework Web Applications