Organisational Design Management:•Research & develop framework & guidelines for organisational management;•Provide consultancy to Business Units on changes in org structure & manage the implementation to optimise operation/ resource & rationalise structure;•Review BU’s roles & responsibilities and provide consultancy to ensure rationality & avoid overlapped/ ignored functions;•Coordinate with relevant parties to support BU’s to complete documents timely & legally;•Manage organisation management system (OMS) to ensure smooth & effective application in all HR activities;Job Management:•Develop, manage job management framework, guidelines and forms/ templates;•Conduct job grading, benchmarking;•Provide consultancy and support BU’s on Job Description development;Talent Management & Leadership Development:•Develop Core & Leadership Competency Dictionary for levels of employees;•Develop Competency-based Talent Assessment tools & guidelines via different methods;•Develop tools & guidelines for Succession Planning & Individual Development Plan;•Provide consultancy & coordinate the process of Talent Assessment & Development;•Design Assessment Centre for Management Associate Programme with detailed resource plan, material designs, templates;•Provide trainings to facilitators and assessors;Performance Management:•Develop and maintain Performance Mgt process, guidelines, tools/forms•Manage Online PMS to ensure smooth operations; propose, manage changes/ updates/ upgrades to the system•Provide consultancy & facilitate KPI setting, appraisal processes•Govern, verify to ensure KPIs are SMARTEmployee Engagement:•Conduct Employee Satisfaction Survey, analyse data & work on improvement plan;•Organise team building & employee engagement activities•Embed core values & expected behaviors into E&C activities to build corp. cultureKey learning:•Organisational development •Change management•Multi-project management•Dealing with Ambiguity

• Develop policy, regulation, framework in organisation change management to facilitate the implementation; • Provide consultation to Business units on organisation development to optimise operation/ resource as well as rationalise structure. • Provide consultation and support services regarding changes in organisational structure and manage the implementation; • Coordinate with relevant parties to support Business units to complete documents regarding organisation changes timely and legally; • Manage the Organisation Management System (OMS) to ensure smooth and effective application in all HR activities; • Provide consultation and coaching on Job description development; • Manage job descriptions and job grade of the whole bank; • Coordinate, monitor and implement HR projects as assigned; Key learning points: • Organisational development • Change management

Talent Acquisition & HR Business Partner:• Handle the whole recruitment process for all levels of employees (from Staff to Director) of assigned local business units: F&B, Resort & Golf course, Finance & Accounting, Human Resources, and representative office in Myanmar; • Coordinate and provide consultation on cases of transfer & promotion of assigned business units• Conduct orientation training, follow up and support newcomers; • Conduct exit interviews, support in handover processHR Projects/ Policy making: • Develop guidelines on “Technical barriers in Recruitment”; • Integrate competencies into recruitment & performance assessment processes;• Create and/or update Job descriptions of positions in charge; • Participate in organisational restructuring; • Revise relevant procedures, guidelines and forms** Key learning points:• Understanding of real estate & construction• Change management• Service oriented• Change management• Relationship management• Customer focus

HR Generalist (reports directly to CEO), beingthe core member of the project to expand restaurant system and back officeTraining: •Formulate company training policy;•Manage training & development activities of the whole system;•Analyse training needs, design training framework & programmes;•Design training programmes for FOH, find external courses for Back office; •Develop training materials: detailed contents, slideshows, visuals, etc.;•Organise & deliver training sessions, conduct training impact evaluation ;Recruitment:•Formulate recruitment guidelines, tools & forms•Manage recruitment process to resource all departments & stores;•Handle requests, find sources, conduct selection tests & interviews;•Coordinate processes of probation assessment & signing labour contract; Employee relations:•Handle employee cases to balance benefits of both Company and Employees;•Improve working environment and motivation;Data management:•Supervise employee data management;•Coordinate the processes of transfer, promotion, demotion, exit, etc.Performance management & Rewards:•Develop compensation & benefit policies, salary scale;•Develop Performance assessment tools & guidelines;•Provide consultation to employees on setting KPI’s.Key learning points:• Sharpened skills in all HR functions • Training & facilitation skills• Understanding of F&B industry • Result oriented• Vietnam labour regulations

HR Development Officer (reports directly to Vice Director of HRDivision – expat from foreign bank), being the core member of a newlyestablished team working on high level projects on HR DevelopmentCore Competency Framework:•Coordinate relevant stakeholders to get inputs for the framework;•Develop the Core Competency Framework, competency level mapping;•Integrate the framework to functions of Recruitment, Training & Development and Succession Planning;Succession Planning/ Career Development:•Research and upgrade Succession Planning procedure;•Develop Talent Classification tool;•Coordinate the process of identifying High Potentials (Talents) and manage internal talent database;•Coordinate the process of preparing Succession Plans;•Research & develop career path for market-facing positions;•Revise & upgrade Individual Development Plan (IDP) guidelines;•Coordinate the implementation of IDP throughout the organisation;Talent Management & Development:•Research & develop Branch Management Trainee programme for first-line management level;•Organise Leadership Development programme for middle manager level;•Develop ideas & proposal for Fresh Graduate programme;Job descriptions:•Review and update Job Description format and process;•Coordinate the process of creating & updating Job Descriptions of the Bank;Communication & Coordination:•Organise and facilitate trainings, workshops on HR products;•Provide consultation and follow up Business units to successfully implement HR Development procedures;Key learning points:• Talent Management & Development • Project coordination• Understanding of Banking industry • Presentation skillsAchievement:The Outstanding Performance Award (2012) – for the top 10% high performing employees

Recruitment: •Plan & implement promotion campaign; •Organise Assessment Centre and induction seminars;Training & Development: •Create and improve the learning environment to develop members through trainings, learning circles, mentoring, etc.;•Coordinate Performance Management System;People management:•Provide coaching to team members;•Maintain the retention rate, create bonding activities to improve members’ connection and motivation.Achievement:- The Best Performing Award (2009-2010)

Responsibilities:Work in a team of eight members, including foreigners, to organise and conduct approximately 40 workshops on HIV/AIDS at high schools, colleges and universities in Ho Chi Minh City in order to:- Raise the awareness among students about HIV/AIDS- Educate the students about the prevention and treatment of HIV- Create an opportunity for Vietnamese students and foreign interns to have cultural exchange to create and improve mutual understanding