Hoang P. Email & Phone Number

St Paul, Minnesota, United States

- Assisting with document categorization and analysis to ensure efficient organization and accessibility.- Contributing to dissect existing processes, identify areas for improvement, and recommending enhancements for future operations.- Utilizing Microsoft SharePoint and other Microsoft Office tools to perform various content management tasks, including file organization and data entry.- Participated in document review processes to determine whether materials should be scanned or destroyed, maintaining compliance with organizational guidelines.

Maple Grove, Minnesota, United States

- Conducted precise and detail-oriented inspections, resulting in a 98% accuracy rate for product evaluations.- Inspected rigorous visual and measurement tests on products, adhering to specifications, and achieving a 99% conformance rate.- Enhanced medical device operations with 99% inventory accuracy, 0.03% product failure rate, and 30% efficiency gain.

Maple Grove, Minnesota, United States

Started as Medical Device Specialist (MDS) and progressed to MDS Trainer on September 2, 2023.- Successfully trained more than 10 individuals within 4 months of getting certified as a trainer.- Maintained accurate training records, documenting trainee progress and completion rates for FDA compliance.- Actively contributing to various company departments through cross-training in multiple functions.- Measures training effectiveness which increases trainee proficiency by 25%, while also identifying and giving feedback to addressing areas for continuous improvement.

Maple Grove, Minnesota, United States

Accepted into GROW100 program within 6 months of hire date.- Collaborated with engineering teams to implement design changes and improvements to existing medical devices, contributing to product enhancements.- Demonstrated a commitment to safety by following all safety protocols and guidelines.- Played a key role in troubleshooting and resolving technical issues related to medical device assembly.

Brooklyn Park, Minnesota, United States

- Created and updated records and files to maintain document compliance.- Provided excellent customer-service while serving at front desk of Administrative Suite. - Actively assisted supervisors with various projects such as President Circle and President's Cup Golf Classic.- Directly supported staff with events through data entry at 200+ wpm.- Maintained active interactions with community members, donors, and alumni during events.

Columbia Heights, Minnesota, United States

- Commended by management for excellent customer communication.- Actively participated in promotional events and sales campaigns to drive customer engagement and increase sales.- Increased customer base by 20% by offering existing customers with exceptional services, resulting in word of mouth marketing. - Managed cash register operations, including processing sales transactions, handling returns, and reconciling cash drawers.

Bachelor Of Business Administration - Bba, Business Administration And Management

Minor: Entrepreneurship and Innovation

Associate Of Science - As, Business Transfer Pathway

Activities and Societies: Phi Theta Kappa, TRIO - Earned an Associate's Degree in Business Transfer Pathway and an Entrepreneurship.

Sales Development Specialization

- Completed an intensive online three-month course in technology sales development, gaining expertise in various sales methodologies.

High School Diploma

Activities and Societies: National Honors Society, Key Club, Track & Field, Helping Heights (A Better Tomorrow), College Possible.