• arbitrage, repair and troubleshoot broken iDevices (iPhone 6-12, iPad 1st-9th gen)• resale repaired/restored iDevices (iPhone 6-12, iPad 1st-9th gen)

• Write how-tos and tutorials for users and customers of various VPS (virtual private server) platforms, in an easy to understand format, covering installation, design, maintenance and repair of various Linux distros and Windows Server 2012/2016/2019 operating systems, their included software, third party software and remote application install and setup.• Write articles, tutorials, blog posts and email series

• Setup, design, maintain and troubleshoot cloud based services for remote clients.• Install, repair and troubleshoot an array of computing platforms from SBC (single board computers) to enterprise level servers.• Install, repair and troubleshoot an array of applications across various operating systems like Linux/Unix/Windows/MacOS.• Install, repair/replace and troubleshoot an array of hardware components and peripheral devices.• Install, setup, design and troubleshoot computer networks.• Install, setup, design and troubleshoot the backend software (LAMP/LEMP stacks) for dynamic websites.

• Maintain LAN/WAN network connectivity • Oversee help desk support for over 2,000+ employees and 4,000+ students county-wide • Ensured proper operating and maintenance of the SIMS/NCWISE program (Student Information Management System/North Carolina Window on Student Education)• Ensured proper operation and maintenance of individual cafeteria POS (point of sale) program country-wide• Trained teachers/staff on basic computer operation• Design, maintain, and troubleshoot individual student labs at each school location (43)• Ordered/stored/organized computer hardware/software inventory• Install, maintain, and troubleshoot assigned staff and student workstations and laptops• Implement & ensure client license compliance for Windows and third party software• Ensure AS/400 connectivity with NCDPI (North Carolina Department of Public Instruction)• Supervise and train computer technicians

• Foam fabrication and packaging• Assembly line worker assisting in the construction of foam based packaging for the safe transport and shipping of business to consumer products.

• Assigned to USS Nassau (LHA-4) in various IT capacities, including operations, networking, system administration, supervisory, security and strategic planning roles* Awards: National Defense Medal & Letter of Commendation (CAPT Richard J. McCarthy)