Hoay Smith Email & Phone Number

New York, Ny, Us

New York, New York, United States

As a member of the Talent Acquisition Department (TAD), being responsible for data management, administration, and interpersonal communication. Through managing public job posts, creating offer letters for prospective hires, and responding to internal and external inquiries.• Review and update postings to ensure accuracy• Prepare offer letters for all salaried positions• Maintains SharePoint systems• Provide management with requested reports and documents• Accurately publish jobs to the applicant tracking system (ADP) and other external job boards

New York, New York, United States

Experience in processing accurate analysis for operational duties, collaborating with logistics and management to optimize operations, and supporting executive leadership in establishing new initiatives. Focus on operations and service excellence.• Established efficient workflow process, monitored daily productivity, and implemented modifications to improve the overall effectiveness of members and activities• Managed CRM systems to determine customer needs, assess customer satisfaction, and improve customer service• Oversaw office inventory, including ordering, stocking, and shipment receiving• Tracked business expenses and costs with Google Sheets, diligently reconciling accounts to maintain high accuracy

Bronx, New York, United States

Perform various key tasks, including evaluating client satisfaction and program performance, reporting findings to the executive director, and developing and executing new feedback systems as required. Aid in strategic planning and execution of special events, such as donor/volunteer appreciation events and other fundraising initiatives. Maintain a record of client attendance as well as designed and distributed schedules of all activities. • Facilitated the improvement of the mental, emotional, and physical well-being of homeless women by planning, organizing, and leading leisure activities• Showcased exceptional performance by orchestrating monthly meetings/events and maintaining the agenda