Andy O Email & Phone Number

Hobart, Tasmania, Australia

Reporting to the Chief Experience Officer, my role is to bring the voice of Tasmanians to the forefront through new approaches to listening and research.

Greater Sydney Area

Reporting to the Chief Customer Officer, I designed and led customer, employee, and market research programs. With a team of six, I served as chief administrator and architect of 27 successful ongoing projects and programs.

Greater Sydney Area

Reporting to the Chief Marketing Officer, I designed and led the creation of an entirely new function, from recruitment through to embedment: the Opera House's first Data & Insights team. I also co-develop (with the Head of Brand) a customer strategy.

Greater Sydney Area

This project-based tenure was focused on supporting a large public-sector client deepen their connection to (and service of) their B2B customer network through research and insights, winning new work for PwC and and adding B2B experiences and methods to my toolkit.

Auckland, New Zealand

Reporting to the Chief Marketing Officer, I designed and deployed BMW Group Global’s first ever single-view of customer, commissioned a local special edition to return BMW to sector leadership, and planned for the arrival of BMW's first-ever electric cars.

Auckland, New Zealand

Part of the 2006 grad intake program, I learned the fundamentals of corporate life. I also earned about boundaries, interests, and got my first taste of experience research.

New Zealand

Working a medley of service jobs around NZ, I learned to be quick on my feet, to be useful where I can, and to help others shine. These lessons still serve me.

Master Of Business Administration (Mba)

Postgraduate Dip In Business

Bachelor Of Science (Bsc), Engineering