Responsible for the service and retention of all premium hospitality inventories, with a focus on negotiating multi-year renewal contracts at Crypto.com Arena (formally STAPLES Center). All premium suites and club seats include the Lakers, Clippers, Kings and Sparks sports teams along with access to concerts and special events.

Fully self-prospect B2B leads in the Los Angeles Metropolitan area and sell Season Ticket Memberships, VIP Experiences, Suites, and Group Outings in order to help business development, entertain clients and retain employees

WISE — Women in Sports and Events — is a resource for women in the business of sports. A national organization with chapters across North America. The WISE mission is to empower women in the business of sports with the tools to reach their career goals. WISE Los Angeles was founded in 2005, facilitating meaningful connections among local industry professionals, and offering programming, events, and networking opportunities throughout the year.

Successfully sold and coordinated membership packages, group nights, and premium hospitality experiences across the Colorado Avalanche, Denver Nuggets, Colorado Mammoth, and Colorado Rapids professional sports teamsDemonstrated exceptional sales performance by generating the highest revenue amongst the Avalanche inside sales class, totaling $248k and contributing to an overall revenue of $301k across all four teamsProvided comprehensive service to a diverse portfolio of 150+ clients, guiding them through the entire sales process and ensuring a seamless and satisfactory buying experienceFostered strong and trusting relationships with clients through regular meetings and effective communication, establishing a solid foundation for repeat business within the Kroenke organization

Consulted key customers through recommending solutions, providing quotes, and fulfilling orders for equipment and services tailored to specific needs to improve customer experience and surpass client expectations Exercised relationship skills and industry knowledge when serving 50+ walk-in and call-in customers daily, establishing 5 new rental and sales accounts Managed daily equipment use through generating and analyzing 60+ reports to facilitate smooth end-to-end operations Communicated with leadership to maintain accurate inventory records of branch assets, ensuring top to bottom transparency and seamless transactions

Monitored the growth of a 28-student classroom on a daily basis to establish healthy progression, resulting in a 1.5% increase in reading and math scores across the classroomLed self-constructed curriculum across five different subjects daily, tailored with an emphasis on English language development, to best improve student learning through critical developmental stagesCollaborated with fellow peers and school leadership to strategize best teaching approaches to ensure academic and social success for all studentsOrganized resource-loaded work plans with detailed timelines to present well-rounded, intentional material to students, resulting in reaching key performance goals

Assisted the Director of HR to manage a call center of +200 employeesHandled employee accounts and the on-boarding/off-boarding process to ensure end-to-end employee satisfactionCreated quarterly newsletters to update the company through digital platforms on upcoming events and future projectionsAdministered numerous project transfers, leveraging a multitude of computer programs, to streamline secured transition periods