Sống Platform's current portfolios include Sống Centre Hue (the 1st contemporary and locally inspired shopping mall concept in Vietnam), Sống Lab (the 1st digital arts center in Vietnam), Sống Centre Bạc Liêu, and Sống Space (office spaces Ho Chi Minh city) among other upcoming projects. As the Business Development Manager, my responsibilities include:PROJECT DEVELOPMENT* Provide key insights for the shopping center expansion in Hue, Bac Lieu and other regions.* Develop… Show more Sống Platform's current portfolios include Sống Centre Hue (the 1st contemporary and locally inspired shopping mall concept in Vietnam), Sống Lab (the 1st digital arts center in Vietnam), Sống Centre Bạc Liêu, and Sống Space (office spaces Ho Chi Minh city) among other upcoming projects. As the Business Development Manager, my responsibilities include:PROJECT DEVELOPMENT* Provide key insights for the shopping center expansion in Hue, Bac Lieu and other regions.* Develop up-to-date planning for projects feasibility.* Undertake in leading new ideas and business initiatives to enhance the company's portfolios.RETAIL & OFFICE LEASING* Develop the company's partnership network across industries, including leasing agencies, tourism agents etc..* In charge of leasing for both shopping centers and office buildings under the company's portfolio nationwide.TENANTS & CONTRACTS MANAGEMENT* Create and organize new contract framework for multiple businesses, including retail and office leasing, agencies contracts, etc..* In charge of negotiating and corroborating with other third parties (lawyers, stakeholders) to further consolidate the legal framework and avoiding potential conflicts. Show less

As a Floor Manager of Diamond Department Store, my mainaccountabilities included:OPERATIONS* In charge of overall operation standards in assigned floors and departments, including the enforcement of the stores' SOPs, complaints from high-profile shoppers, mediating contract disputes, among other ad-hoc issues.* Responsible for recruitment, training and leading a team of six assistants & supervisors.LEASING* Managed annual leasing processes & categories planning… Show more As a Floor Manager of Diamond Department Store, my mainaccountabilities included:OPERATIONS* In charge of overall operation standards in assigned floors and departments, including the enforcement of the stores' SOPs, complaints from high-profile shoppers, mediating contract disputes, among other ad-hoc issues.* Responsible for recruitment, training and leading a team of six assistants & supervisors.LEASING* Managed annual leasing processes & categories planning (Living Fashion, Kitchenware, Casual, F&B…) at Diamond Department Store.* Responsible for up-to-date market analysis and create new inititatives for store renovations.RETAIL & VM MANAGEMEN:* Enforced and continuously upgraded the stores' VM guides and retail capabilities.* Coordinated cross-marketing and PR activities for assigned categories.KEY ACHIVEMENTS: Maintained strong tenancy satisfaction (Contract extension rates up to 95%), successful leasing deals for multiple new categories and tenants (Nha Xinh, Everon, Cross,Victorinox...) etc.AWARD: BEST EMPLOYEE OF 2020 Show less

* Managed daily operations (including legal procedures, SOPs, sales & marketing activities..) of assigned tenants for Vincom Dong Khoi and the grand opening of Vincom Landmark 81.* Supervised and completed the opening schedule of over 30 tenants for Vincom Landmark 81.

* In charge of general services for all Inditex brands in Vietnam.* Recruited & supervised the national team to manage backhouse operations in terms of security, cleaning, budget control, overseas procurement and landlord relations.* Undertook the opening preparations for Pull & Bear, Stradivarius, Massimo Dutti (Ho Chi Minh City) and Zara (Hanoi).

The Flavor Connection was an F&B startup that first brought the Singaporean and Japanese snacks culture to the community of HCMC. At its peak, TFC had expanded up to six stores across thecity, with an edge on high-end customers (Saigon Center, Union Square, Bitexco Financial Tower...).Starting as a Store Manager, I'd grown into the Operations Manager of the company with the responsibilities as below:Operations management:* In charge for expansion of six locations within… Show more The Flavor Connection was an F&B startup that first brought the Singaporean and Japanese snacks culture to the community of HCMC. At its peak, TFC had expanded up to six stores across thecity, with an edge on high-end customers (Saigon Center, Union Square, Bitexco Financial Tower...).Starting as a Store Manager, I'd grown into the Operations Manager of the company with the responsibilities as below:Operations management:* In charge for expansion of six locations within HCMC, including negotiating with mall management, local authority in key commercial districts.* Recruited, trained and managed the company's personel (Store Managers, Assistant Managers, Shift Leaders, Kitchen Leaders).Sales & Marketing management:* Managed monthly P&L report from accountants and providing financial intelligence for store management to achieve comprehensive understanding of each store’s finance.* Collaborated with media outlet (TV, Radio, magazines). Show less