Hoda Refai Email & Phone Number

Alexandria, Egypt

• Helping DoorDash Dashers to identify their problems whether they are payments-related problems, merchant-related, or consumer-related issues.
• Guiding Potential Dashers in their registration steps & procedures.
• Identifying, investigating, and resolving consumers’ problems with their arrived and ongoing orders.

Alexandria, Egypt

• Identifying, investigating, and resolving users’ technical problems with all kinds of technical issues with their phone & Internet lines.
• Communicating with the assigned technical team to arrange either with them and the user a suitable appointment to solve the technical issue.

Alexandria, Egypt

• Develop and implement Sales & Marketing strategies according to the objective of the company.
• Managing & developing the company’s Sales internationally by participating in the international fairs and managing all promotional activities internationally.
• Manage and negotiate terms of contracts with international importers /distributers in export markets.
• Managing all logistics activities according to the customers’ needs and keeping the pricing structure at the most competitive level.
• Prepare reports and analyses setting forth progress, adversetrends, and appropriate recommendations or conclusions.
• Managing and training export coordination personnel.

Alexandria, Egypt

• The constant search for new customers opening new export markets and developing and strengthening relationships with existing customers.
• Negotiates with customers to determine the detailed conditions of the export agreements, follows the commitment to the terms of contracts, and maintains the rights of the company.
• Coordinate with customers and intermediaries from shipping companies, customs clearance, and banks to ensure shipments arrive at the agreed dates and to ensure compliance with the terms of the contract payment.

Licentiate Degree, Language Interpretation And Translation

High School Diploma